At a Glance
- Tasks: Install and maintain retail IT equipment while delivering top-notch customer service.
- Company: Join a leading IT services provider for major UK brands.
- Benefits: Competitive salary, company vehicle, ongoing training, and unique perks.
- Other info: Enjoy a supportive team and opportunities for career growth.
- Why this job: Kickstart your IT career in a hands-on role with real impact.
- Qualifications: Customer service experience and a valid UK driving licence required.
The predicted salary is between 26500 - 26500 £ per year.
Location: Berkshire
Employment Type: Full-Time (40 hrs/week, 5 days over 7 including alternate weekends)
Salary: £26,500 + Company Vehicle + Benefits
A well-established provider of IT services to major UK retail and hospitality brands is expanding and seeking a Field Service Engineer. This role suits someone who is reliable, customer-focused, and enjoys working in a hands-on environment. Direct EPOS experience isn’t essential. Candidates with previous field service or customer-facing experience, a valid driving licence, and a proactive approach to problem-solving are encouraged to apply.
About the Organisation
- Offers a broad range of technology solutions, including hardware, software, peripherals, and print services
- Provides tailored solutions aligned to client business needs
- Backed by an experienced team offering technical expertise and support
- Committed to sustainable products and environmentally conscious practices
The Role
- Attend customer sites to install, maintain, or replace retail IT equipment
- Deliver high standards of customer service while maintaining a professional image
- Manage stock and parts from a company vehicle
- Complete tasks using a mobile job management system
- Support project rollouts and attend training sessions as required
What You’ll Need
- Previous field-based or customer service experience
- Strong communication skills
- Comfortable using IT systems and following structured processes
- Full UK driving licence
What’s on Offer
- £26,500 basic salary + overtime opportunities
- Company vehicle and fuel card
- Ongoing training and career development
- Death in Service cover
- Birthday voucher and one charity day per year
Field Service Engineer. Job in Bracknell LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and expanding IT service provider in Bracknell, where your role as a Field Service Engineer will be supported by a culture of continuous learning and professional growth. With a commitment to sustainability and a focus on delivering exceptional customer service, you'll enjoy a competitive salary, a company vehicle, and unique benefits like a birthday voucher and charity day. This is an excellent opportunity for those looking to build a rewarding career in the IT field while working with major retail and hospitality brands.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer. Job in Bracknell LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the perfect fit for the Field Service Engineer role. Highlight your customer service experience and problem-solving skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Field Service Engineer. Job in Bracknell LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight any customer service or field-based experience you have, even if it’s not directly related to IT.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your proactive problem-solving skills and how you can deliver top-notch customer service.
Show Off Your Communication Skills:Since strong communication is key in this role, make sure your application showcases your ability to communicate effectively. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Familiarise yourself with the company and its services. Understand what EPOS systems are and how they fit into retail and hospitality. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, prepare examples from your past experiences where you provided excellent service. Think about times you solved problems or went the extra mile for a customer – these stories will resonate well.
✨Be Ready to Talk Tech
Even if you don’t have direct EPOS experience, be prepared to discuss any relevant IT skills or experiences. Highlight your comfort with technology and your ability to learn quickly, as this is crucial for a Field Service Engineer.
✨Dress the Part
While the role is hands-on, first impressions matter. Dress smartly for the interview to convey professionalism. It shows that you take the opportunity seriously and respect the company’s image.
