At a Glance
- Tasks: Install and maintain retail IT equipment while delivering top-notch customer service.
- Company: Join a leading IT service provider for major UK retail and hospitality brands.
- Benefits: Enjoy a competitive salary, company vehicle, ongoing training, and unique perks.
- Other info: Dynamic work environment with opportunities for career growth and development.
- Why this job: Kickstart your IT career in a hands-on role with real impact on customer satisfaction.
- Qualifications: Customer service experience and a valid UK driving licence are essential.
The predicted salary is between 26500 - 26500 £ per year.
Location: Berkshire
Employment Type: Full-Time (40 hrs/week, 5 days over 7 including alternate weekends)
Salary: £26,500 + Company Vehicle + Benefits
Looking to Build a Career in IT Field Service
A well-established provider of IT services to major UK retail and hospitality brands is expanding and seeking a Field Service Engineer. This role suits someone who is reliable, customer-focused, and enjoys working in a hands-on environment. Direct EPOS experience isn’t essential. Candidates with previous field service or customer-facing experience, a valid driving licence, and a proactive approach to problem-solving are encouraged to apply.
About the Organisation
- Offers a broad range of technology solutions, including hardware, software, peripherals, and print services
- Provides tailored solutions aligned to client business needs
- Backed by an experienced team offering technical expertise and support
- Committed to sustainable products and environmentally conscious practices
The Role
- Attend customer sites to install, maintain, or replace retail IT equipment
- Deliver high standards of customer service while maintaining a professional image
- Manage stock and parts from a company vehicle
- Complete tasks using a mobile job management system
- Support project rollouts and attend training sessions as required
What You’ll Need
- Previous field-based or customer service experience
- Strong communication skills
- Comfortable using IT systems and following structured processes
- Full UK driving licence
What’s on Offer
- £26,500 basic salary + overtime opportunities
- Company vehicle and fuel card
- Ongoing training and career development
- Death in Service cover
- Birthday voucher and one charity day per year
Field Service Engineer - EPOS Solutions. Job in Bracknell LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and expanding team in Bracknell as a Field Service Engineer, where you will enjoy a supportive work culture that prioritises customer satisfaction and professional growth. With a competitive salary, company vehicle, and ongoing training opportunities, this role offers a meaningful career path in the IT sector, all while being part of an organisation committed to sustainable practices and tailored technology solutions for major retail and hospitality brands.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - EPOS Solutions. Job in Bracknell LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and retail sectors. You never know who might have a lead on a Field Service Engineer role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for field service roles and practice your answers. Show them you’re not just about fixing tech, but also about delivering top-notch customer service.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the position. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm. Plus, it’s super easy to keep track of your applications with us.
We think you need these skills to ace Field Service Engineer - EPOS Solutions. Job in Bracknell LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights any relevant experience, especially in customer service or field-based roles. We want to see how your skills align with the Field Service Engineer position, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a great fit. We love seeing genuine enthusiasm for the job, so let your personality come through.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application reflects strong communication skills. Keep it clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you understand the basics of EPOS systems and the role of a Field Service Engineer. Brush up on common IT solutions and be ready to discuss how you can apply your previous customer service or field experience to this position.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in past roles. Think about situations where you had to think on your feet or resolve customer issues quickly. This will demonstrate your proactive approach, which is key for this job.
✨Be Customer-Focused
Since this role involves direct interaction with clients, highlight your customer service experience. Share stories that showcase your ability to maintain professionalism and deliver high standards of service, even under pressure.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or the company's approach to sustainability. This shows your genuine interest in the role and the organisation.
