At a Glance
- Tasks: Lead a motivated team and create an inspiring shopping experience for customers.
- Company: Join a multi-award-winning family business with a passion for lifestyle products.
- Benefits: Enjoy a competitive salary, generous staff discount, and extra leave on your birthday.
- Other info: Flexible hours with every other weekend off and opportunities for career growth.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: 2+ years of store management experience and a passion for customer service.
The predicted salary is between 30000 - 35000 £ per year.
Location: Kingston
Reports To: Area Manager / Regional Manager
Employment Type: Full-Time, Permanent
Working Hours: 40 hours per week, including flexibility to work additional hours when required to support business needs. Every other weekend off.
About the Company: A multi-award-winning lifestyle family business with 20 stores across the South East, specialising in beautiful and inspiring gifts, cards, books, and homeware for friends, family, and the home. The business is passionate about delivering exceptional customer experiences through beautiful products, welcoming stores, and engaged, motivated teams.
Role Purpose: The Store Manager is responsible for leading and developing a happy, motivated, and high-performing store team while delivering outstanding customer service and achieving commercial objectives. The successful candidate will create a warm and inspiring shopping environment that reflects the company’s values and standards.
Key Responsibilities
- Leadership & Team Management: Lead, motivate, and inspire the store team through positive and supportive management. Create a happy, engaged, and customer-focused culture within the store. Lead by example with professionalism, kindness, and enthusiasm. Support recruitment, onboarding, and ongoing development of team members. Attend and participate in management training sessions.
- Customer Experience: Ensure outstanding customer service standards are consistently maintained. Create a welcoming and inspiring shopping experience for all customers. Promote strong product knowledge across the team without pressure selling.
- Commercial & Operational Performance: Take responsibility for achieving financial targets and KPI performance. Ensure all rotas, administration, and store processes are completed accurately and on time. Maintain excellent visual merchandising and product presentation in line with company standards. Ensure effective stock management and operational efficiency.
- Store Standards & Compliance: Maintain high housekeeping standards across the store and staff areas. Ensure all Health & Safety checks and compliance requirements are completed. Follow all company policies, procedures, and security measures as a keyholder. Ensure the smooth and efficient day-to-day running of the store.
Person Specification
- Essential Skills & Experience: Minimum of 2 years store management experience preferred. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Passion for retail, customer service, and lifestyle products. Strong organisational and administrative skills. Ability to work in a fast-paced retail environment. Positive attitude with a proactive and flexible approach.
- Personal Attributes: Warm, approachable, and engaging personality. Motivational leader with a collaborative mindset. High standards of professionalism and integrity. Commercially aware with strong attention to detail. Reliable and adaptable.
Rewards & Benefits: Competitive salary from £30,000+ depending on experience. 30% staff discount. BUPA cover after successful completion of 6-month probation period. Extra paid day off if birthday falls on a working day. 30 days annual leave increasing with service up to 35 days. Every other weekend off. Opportunity to work within a supportive, family-oriented business culture.
Additional Information: As part of a management role, flexibility is required, and additional hours may occasionally be necessary to support operational business needs.
Store Manager. Job in Bosham LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
LilyLifestyle is an exceptional employer, offering a supportive and family-oriented work culture that prioritises employee well-being and development. As a Store Manager in Kingston, you will enjoy competitive benefits including a generous salary, 30% staff discount, and up to 35 days of annual leave, all while leading a motivated team in a vibrant retail environment dedicated to delivering outstanding customer experiences.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager. Job in Bosham LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Before your interview, dive into their values and what makes them tick. This way, you can show how your leadership style aligns with their mission of delivering exceptional customer experiences.
✨Tip Number 2
Practice your people skills! As a Store Manager, you'll need to inspire and motivate your team. Think of examples from your past where you've successfully led a team or improved customer service, and be ready to share those stories.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. A smart outfit can help convey your enthusiasm for the role and the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you on their radar.
We think you need these skills to ace Store Manager. Job in Bosham LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your love for retail and customer service shine through. We want to see how excited you are about creating a warm and inspiring shopping environment that reflects our values.
Highlight Your Leadership Skills:Make sure to showcase your leadership experience in your application. We’re looking for someone who can motivate and inspire a team, so share examples of how you've successfully led a team in the past.
Be Detail-Oriented:Pay attention to the details in your application. From spelling and grammar to formatting, we appreciate a polished presentation. It shows us that you have strong organisational skills, which are essential for the Store Manager role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, take some time to research LilyLifestyle. Understand their values, products, and what makes them unique in the retail space. This knowledge will help you connect your experience with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Highlight your ability to create a positive work environment and how you can bring that to LilyLifestyle.
✨Demonstrate Customer-Centric Thinking
LilyLifestyle is all about exceptional customer experiences. Be ready to discuss how you've previously ensured outstanding customer service and created welcoming shopping environments. Think of specific instances where your actions led to happy customers and repeat business.
✨Prepare for Operational Questions
Expect questions about achieving financial targets and managing store operations. Brush up on your knowledge of KPIs and be prepared to discuss how you've managed stock, visual merchandising, and compliance in previous roles. Showing that you can handle the operational side of things will set you apart.
