At a Glance
- Tasks: Be the friendly face for customers, ensuring top-notch service and support.
- Company: Join the best motor trade employer in the North West.
- Benefits: Earn up to £32,500 plus an uncapped bonus and great working hours.
- Other info: Enjoy a supportive team environment with opportunities for growth.
- Why this job: Make a real difference in customer experiences at a prestigious dealership.
- Qualifications: Experience in a similar role, preferably in a prestige dealership.
The predicted salary is between 32500 - 37300 £ per year.
Prestige Franchised Motor Dealership - Bolton
Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join their team.
Salary: Basic salary ranging up to 32,500 (depending on experience). Higher package for an experienced Senior Service Advisor. Uncapped annual bonus of 4800.
Working Hours: Monday to Friday: 8.30am to 5.30pm. Saturdays: 8:30am - 12:30pm (1 in 4).
Responsibilities:
- Serve as the first point of contact for customers in the Aftersales department.
- Check vehicles in and out, liaise with customers ensuring the best possible customer experience and securing future work as necessary.
- Deal with customers' requirements for service and repair work in an efficient and courteous manner.
- Carry out systematic follow-up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department.
- Deliver exceptional levels of customer service.
- Promote additional products and services, working with the Workshop Controller and the Service Manager.
Qualifications:
- Must have experience in the role, ideally within a prestige dealership.
Service Advisor. Job in Bolton LilyLifestyle Jobs in Bolton le Sands employer: United Cerebral Palsy of Georgia
Join a prestigious motor dealership in Bolton, renowned as the best employer in the North West, where you will thrive in a supportive work culture that prioritises employee growth and development. With competitive salaries, uncapped bonuses, and a commitment to exceptional customer service, this role offers a rewarding career path in a dynamic environment that values your contributions and fosters professional advancement.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor. Job in Bolton LilyLifestyle Jobs in Bolton le Sands
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Service Advisor, you'll be the face of the dealership. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and even a foot in the door for that Service Advisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Advisor. Job in Bolton LilyLifestyle Jobs in Bolton le Sands
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Advisor role. Highlight your experience in customer service and any specific achievements in previous positions that relate to the motor trade. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share your passion for delivering exceptional customer service and how your background aligns with what we’re looking for at our prestigious dealership.
Showcase Your Communication Skills:As a Service Advisor, communication is key! In your application, demonstrate your ability to liaise effectively with customers and colleagues. We love seeing examples of how you've handled customer queries or resolved issues in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our fantastic team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor trade, especially in the context of a prestige dealership. Familiarise yourself with common service and repair processes, as well as any specific products or services the company offers. This will show that you're genuinely interested and ready to hit the ground running.
✨Customer Service is Key
Since you'll be the first point of contact for customers, it's crucial to demonstrate your customer service skills. Prepare examples from your past experiences where you've gone above and beyond for a customer. This will help you illustrate your ability to deliver exceptional service, which is a big part of the role.
✨Practice Your Follow-Up Techniques
The job involves systematic follow-up and upselling, so think about how you can effectively communicate these strategies. Prepare to discuss how you've successfully followed up with customers in the past and how you approach upselling without being pushy. This will highlight your sales acumen and customer-centric approach.
✨Dress to Impress
Even though it’s a motor dealership, first impressions matter! Dress smartly and professionally for your interview. This shows respect for the company and the role you're applying for. Plus, it helps you feel more confident when you walk into the room.
