At a Glance
- Tasks: Engage with communities, solve problems, and support residents in feeling safe and proud of their homes.
- Company: Amplius, a company dedicated to building great neighbourhoods through strong relationships.
- Benefits: Competitive salary, car allowance, hybrid work, and opportunities for professional growth.
- Other info: Flexible working across Central Bedfordshire and Northamptonshire with excellent career development prospects.
- Why this job: Make a real difference in people's lives while working in a dynamic community-focused role.
- Qualifications: CIH Level 3 qualification or willingness to pursue, plus experience in housing management.
The predicted salary is between 38746 - 38746 £ per year.
At Amplius, we believe great neighbourhoods start with great relationships. As a Housing Officer, you will be out in our communities, getting to know customers, tackling issues that matter and helping people feel safe, supported and proud of where they live. If you enjoy working with people, solving problems and making a positive difference every day, this could be the perfect role for you.
Salary: £38,746.40 (plus car allowance of £2,750.28) per year
Contract: Permanent, full time
Your week: 36.25 hours Monday to Friday 8am to 5pm
Location: Hybrid with a weekly presence in our Milton Keynes office. This role requires travel in and around the Central Bedfordshire areas and Northamptonshire.
Snapshot of your role:
- Manage a portfolio of tenancies, ensuring compliance with agreements, policies, and relevant legislation.
- Handle a caseload of complex tenancy and neighbourhood issues, including enforcement and compliance-related cases.
- Minimise voids and support efficient re-letting of properties while maintaining high standards.
- Carry out pre-tenancy interviews and provide ongoing support to help customers sustain their tenancies.
- Monitor and improve estate standards, including communal areas, grounds maintenance, and safety compliance.
- Build strong relationships with local authorities, police, and community partners to address local issues and improve neighbourhoods.
- Maintain accurate case records, ensure GDPR compliance, and meet performance targets while managing your own workload.
What we are looking for:
- CIH Level 3 qualification, or willingness to work towards it.
- Proven experience in estate and neighbourhood management within a housing environment.
- Experience of managing people, including providing direction and performance support where required.
- Strong understanding of housing regulation and the ability to apply this in practice.
- Experience of building effective relationships with local authorities and external partners.
- Confidence using housing management systems and maintaining accurate records.
- Ability to work flexibly across a large geographical area and prioritise a varied workload.
- A collaborative, resilient approach with the ability to remain calm and effective when handling complex situations.
DBS clearance, a full UK driving licence, access to your own vehicle and willingness to travel are all essential requirements for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
Closing: 8 June
Interviews in Milton Keynes: 15 June
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Housing Officer. Job in Bletchley LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Amplius, we pride ourselves on fostering a supportive and collaborative work environment where our Housing Officers can thrive. With a focus on community engagement and personal development, we offer competitive salaries, a generous car allowance, and the opportunity to make a meaningful impact in the lives of residents in Bletchley and surrounding areas. Our hybrid working model ensures flexibility while maintaining a strong connection with our Milton Keynes office and local communities.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer. Job in Bletchley LilyLifestyle Jobs
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Amplius and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their community-focused mission.
✨Tip Number 2
Practice your people skills! As a Housing Officer, you'll be working closely with customers and local authorities. Role-play common scenarios with a friend or family member to boost your confidence in handling complex situations and building relationships.
✨Tip Number 3
Prepare some questions! Interviews are a two-way street, so think of insightful questions about the role and the team. This shows you're engaged and helps you figure out if this is the right fit for you too.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that pop up at Amplius.
We think you need these skills to ace Housing Officer. Job in Bletchley LilyLifestyle Jobs
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, give the job description a good read. It’ll help you understand what Amplius is looking for in a Housing Officer and how you can tailor your application to match their needs.
Showcase Your Experience:Make sure to highlight your relevant experience in estate and neighbourhood management. Use specific examples that demonstrate your problem-solving skills and ability to build relationships with local authorities and community partners.
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and make sure your passion for helping communities shines through. We want to see your personality, so don’t be afraid to let it show!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Community
Before the interview, take some time to research the communities you'll be working in. Understand the local issues, demographics, and key stakeholders. This will show your potential employer that you're genuinely interested in making a positive impact and are ready to tackle the challenges they face.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved complex tenancy or neighbourhood issues. Be ready to discuss how you approached these situations, the actions you took, and the outcomes. This will demonstrate your ability to handle the responsibilities of a Housing Officer effectively.
✨Highlight Your Relationship-Building Abilities
Since this role involves building strong relationships with local authorities and community partners, think of specific instances where you've successfully collaborated with others. Share how you fostered these relationships and the positive results that came from them. This will illustrate your interpersonal skills and commitment to community engagement.
✨Understand Housing Regulations
Brush up on your knowledge of housing regulations and compliance requirements relevant to the role. Be prepared to discuss how you've applied this knowledge in previous positions. This will not only show your expertise but also your readiness to ensure compliance in your future role as a Housing Officer.
