Automotive Service Advisor – Upsell & Customer Care in Bletchley

Automotive Service Advisor – Upsell & Customer Care in Bletchley

Bletchley Full-Time 30000 - 30000 £ / year (est.) No working from home possible
United Cerebral Palsy of Georgia

At a Glance

  • Tasks: Manage service bookings and ensure top-notch customer satisfaction.
  • Company: Join United Cerebral Palsy of Georgia, a supportive and team-oriented workplace.
  • Benefits: Enjoy a competitive salary, bonuses, ongoing training, and staff discounts.
  • Other info: Great opportunity for career growth with a focus on teamwork and customer care.
  • Why this job: Be part of a rewarding role that enhances customer experiences in the automotive industry.
  • Qualifications: Experience as a Service Advisor and a full UK driving licence required.

The predicted salary is between 30000 - 30000 £ per year.

United Cerebral Palsy of Georgia is seeking a Service Advisor in Milton Keynes with a basic salary of £30,000 plus bonus. The role requires a reliable, team-oriented individual who will manage service bookings and ensure customer satisfaction.

Candidates must have experience as a Service Advisor, system knowledge (Kerridge or similar), and a full UK driving license.

Benefits include ongoing training, staff discounts, and an incentive scheme.

Automotive Service Advisor – Upsell & Customer Care in Bletchley employer: United Cerebral Palsy of Georgia

United Cerebral Palsy of Georgia is an excellent employer, offering a supportive work culture in Milton Keynes where teamwork and customer satisfaction are at the forefront. With competitive salaries, ongoing training, and attractive staff discounts, employees have ample opportunities for personal and professional growth while contributing to a meaningful cause.

United Cerebral Palsy of Georgia

Contact Details:

United Cerebral Palsy of Georgia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Automotive Service Advisor – Upsell & Customer Care in Bletchley

Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for the interview by brushing up on your customer care skills. Think of examples from your past experience where you’ve gone above and beyond for a customer. This will show that you’re not just about upselling, but genuinely care about customer satisfaction.

Tip Number 3

Don’t forget to research United Cerebral Palsy of Georgia! Knowing their mission and values will help you tailor your responses during the interview and demonstrate that you’re a great fit for their team-oriented culture.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Service Advisor role!

We think you need these skills to ace Automotive Service Advisor – Upsell & Customer Care in Bletchley

Customer Service Skills
Experience as a Service Advisor
System Knowledge (Kerridge or similar)
Team Orientation
Reliability
Full UK Driving License
Communication Skills

Some tips for your application 🫡

Show Off Your Experience:Make sure to highlight your previous experience as a Service Advisor. We want to see how you've managed service bookings and ensured customer satisfaction in the past, so don’t hold back!

Know Your Systems:If you’ve got experience with Kerridge or similar systems, shout about it! We’re looking for someone who can hit the ground running, so let us know how familiar you are with these tools.

Tailor Your Application:Take a moment to tailor your application to our job description. We love seeing candidates who take the time to connect their skills and experiences directly to what we’re looking for.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at United Cerebral Palsy of Georgia

Know Your Stuff

Make sure you brush up on your knowledge of automotive systems and customer service best practices. Familiarise yourself with Kerridge or similar systems, as this will show that you're ready to hit the ground running.

Showcase Your Customer Care Skills

Prepare examples from your past experience where you've gone above and beyond for customers. Highlighting your ability to upsell while ensuring customer satisfaction will demonstrate that you understand the balance needed in this role.

Practice Common Interview Questions

Think about questions they might ask related to service bookings and handling customer complaints. Practising your responses will help you feel more confident and articulate during the interview.

Dress the Part

Even though it’s an automotive role, first impressions matter! Dress smartly to convey professionalism and reliability. It shows that you take the opportunity seriously and respect the company’s image.