At a Glance
- Tasks: Lead a nationwide cleaning contract and manage a team of Regional Managers.
- Company: Join a leading FM service provider that values employee well-being.
- Benefits: Earn up to £55,000 plus a company car allowance and enjoy career growth.
- Other info: Ideal for those seeking a dynamic role in the leisure or hospitality sector.
- Why this job: Make a real impact in a fast-paced environment with a focus on client satisfaction.
- Qualifications: Experience in managing commercial cleaning contracts and leading teams is essential.
The predicted salary is between 55000 - 55000 £ per year.
Are you a Cleaning Operations Manager with experience of leading Commercial Cleaning contracts, looking to work for a Leading FM Service Provider? If so, I am currently recruiting for an Operations Manager to oversee a large multi million nationwide contract. Apply with your CV today.
What's in it for you?
- Basic salary of up to 55,000 per annum
- Company Car Allowance
- A long-term career in a successful company who are experiencing a sustained period of growth
- Working for a company who really value their employees' well-being which directly impacts the work that they do.
Your role
- You’ll be responsible for leading an established team of Regional Managers UK wide.
- Managing the Regional Managers to ensure they get the most out of their onsite teams
- Client escalation
- Day to day operational management of key accounts
- Conducting Client visits
- Supporting Regional Managers to deal with grievances, disciplinaries, recruitment and other issues across the contract
- You’ll be an advocate for continuous improvement across your team.
- You will ensure SLAs and KPIs are being hit and your team is running an effective FM service
About you
- Previous experience of managing multi million commercial cleaning contracts and a thorough understanding of strict SLAs & KPIs.
- Experience of leading a team of dedicated Regional Managers.
- You’ll be a confident and effective communicator - client satisfaction is a huge priority on these contracts.
- An organised and proactive attitude.
- Holder of full UK Driving Licence.
- Experience within the Leisure or Hospitality sector would be highly advantageous.
Next steps
If you have the relevant skills and you’re looking to work in a fast-paced environment with a company who can offer career growth, then please apply today with your updated CV.
National Operations Manager. Job in Birmingham LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a National Operations Manager with us, you'll join a leading FM Service Provider that prioritises employee well-being and fosters a culture of continuous improvement. With a competitive salary, car allowance, and ample opportunities for career growth, you will be part of a dynamic team dedicated to delivering exceptional service across a multi-million nationwide contract in Birmingham. Our commitment to valuing our employees ensures a rewarding and meaningful work experience.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land National Operations Manager. Job in Birmingham LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management sectors. You never know who might have a lead on that perfect Operations Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their growth.
✨Tip Number 3
Practice your communication skills. As a Cleaning Operations Manager, you’ll need to convey ideas clearly and effectively. Consider mock interviews with friends or mentors to sharpen your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace National Operations Manager. Job in Birmingham LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of National Operations Manager. Highlight your experience with commercial cleaning contracts and managing teams, as this will show us you’re the right fit for the job.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve improved SLAs and KPIs in previous roles to grab our attention.
Be Clear and Concise:Keep your application clear and concise. We appreciate straightforward communication, so make sure your points are easy to read and get straight to the point.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
Make sure you’re familiar with the SLAs and KPIs relevant to the role. Brush up on your past experiences managing commercial cleaning contracts and be ready to discuss specific examples where you met or exceeded these targets.
✨Showcase Your Leadership Skills
Prepare to talk about your experience leading teams, especially Regional Managers. Think of situations where you successfully managed grievances or improved team performance, and be ready to share those stories.
✨Client Satisfaction is Key
Since client satisfaction is a huge priority, come prepared with examples of how you’ve handled client relationships in the past. Highlight any strategies you used to ensure clients were happy and how you dealt with any escalations.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you manage multiple priorities. Share examples of how you’ve proactively identified issues before they became problems, especially in a fast-paced environment.
