At a Glance
- Tasks: Support the lettings team by managing onboarding and marketing processes for rental properties.
- Company: Join a leading residential property business with a stellar reputation.
- Benefits: Competitive salary, supportive environment, and access to company resources.
- Other info: Fast-paced environment with opportunities for growth and immediate start available.
- Why this job: Be part of a dynamic team and make a real impact in the lettings industry.
- Qualifications: Experience in admin or coordination, strong communication skills, and attention to detail.
The predicted salary is between 26000 - 28000 £ per year.
A leading residential property business with an excellent reputation across both prime and regional markets. Known for delivering exceptional service and maintaining high professional standards, the company offers a supportive and fast‑paced working environment within a successful lettings team.
This is an exciting opportunity to join a busy Birmingham lettings office as a Lettings Coordinator, supporting the operational running of the team and ensuring a smooth onboarding and marketing process for rental properties. You'll work closely with landlords, tenants and internal teams to ensure compliance obligations are met while maintaining exceptional customer service standards throughout the lettings journey.
Key responsibilities- Managing the onboarding of landlords and ensuring all compliance requirements are completed before marketing
- Creating and updating property details on internal systems
- Staying up to date with industry legislation and Anti Money Laundering procedures
- Liaising with centralised deal progression and property management teams to ensure documentation is in place before move‑ins
- Preparing for internal and external office audits
- Preparing market appraisal packs and supporting the Head of Lettings with documentation
- Booking photography, floorplans and EPCs through preferred suppliers
- Uploading property information to systems and websites
- Creating marketing materials and brochures for the lettings team
- Assisting with remarketing properties and rental evaluations
- Handling incoming calls and providing a high level of customer service
- Providing feedback to landlords, tenants and applicants following viewings
- Managing invoices and arranging payments
- Organising meetings, calls and meeting rooms
- Recording and submitting expense claims
- Supporting the wider team with general administration duties
- Previous experience within an administrative or coordination role
- Ideally experience within lettings, property, estate agency or sales administration
- Strong organisational and multitasking abilities
- Excellent communication and customer service skills
- High attention to detail and accuracy
- Ability to work effectively in a fast‑paced environment both independently and as part of a team
- Strong IT skills including Microsoft Office
- Professional and confident telephone manner
- No driving licence required
- Competitive salary package
- Supportive and collaborative office environment
- Opportunity to join a highly regarded property brand
- Exposure within a busy and successful lettings team
- Immediate start available
- Access to company benefits and resources
Lettings Coordinator. Job in Birmingham LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a leading residential property business in Birmingham, where you'll thrive in a supportive and fast-paced environment as a Lettings Coordinator. With a competitive salary and access to company benefits, you'll have the opportunity to grow within a highly regarded team that values exceptional service and professional standards, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Coordinator. Job in Birmingham LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and lettings industry. Attend local events or join online groups where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and compliance, as these are key in the lettings world. We want you to show them that you’re not just a fit for the role, but also for their team culture!
✨Tip Number 3
Practice your communication skills! As a Lettings Coordinator, you’ll be liaising with landlords and tenants all day. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s get you started on this exciting journey!
We think you need these skills to ace Lettings Coordinator. Job in Birmingham LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lettings Coordinator role. Highlight any relevant experience in property, lettings, or administration that shows you can handle the fast-paced environment we thrive in.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about lettings and how your skills align with our team's needs. Keep it concise but engaging!
Show Off Your Customer Service Skills:Since exceptional customer service is key for us, make sure to include examples of how you've gone above and beyond for clients in previous roles. We love seeing that dedication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you brush up on the lettings process and any relevant legislation. Familiarise yourself with the company’s values and recent achievements in the property market. This will show that you're genuinely interested and prepared.
✨Showcase Your Skills
Highlight your organisational and multitasking abilities during the interview. Prepare specific examples from your past experiences where you successfully managed multiple tasks or projects, especially in a fast-paced environment. This will demonstrate your capability to thrive in their busy lettings office.
✨Customer Service is Key
Since the role involves a lot of interaction with landlords and tenants, be ready to discuss your approach to customer service. Share instances where you went above and beyond to ensure client satisfaction, as this aligns perfectly with the company's commitment to exceptional service.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the challenges they face in the lettings process, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
