At a Glance
- Tasks: Support a busy lettings team and ensure smooth onboarding for rental properties.
- Company: Join a leading residential property business with a stellar reputation.
- Benefits: Competitive salary, supportive environment, and access to company resources.
- Other info: Immediate start available with excellent career growth opportunities.
- Why this job: Be part of a dynamic team and make a real impact in the lettings industry.
- Qualifications: Experience in admin or coordination, strong communication, and multitasking skills.
The predicted salary is between 26000 - 28000 £ per year.
A leading residential property business with an excellent reputation across both prime and regional markets. Known for delivering exceptional service and maintaining high professional standards, the company offers a supportive and fast‑paced working environment within a successful lettings team.
This is an exciting opportunity to join a busy Birmingham lettings office as a Lettings Coordinator, supporting the operational running of the team and ensuring a smooth onboarding and marketing process for rental properties. You'll work closely with landlords, tenants and internal teams to ensure compliance obligations are met while maintaining exceptional customer service standards throughout the lettings journey.
Key responsibilities:- Managing the onboarding of landlords and ensuring all compliance requirements are completed before marketing
- Creating and updating property details on internal systems
- Staying up to date with industry legislation and Anti Money Laundering procedures
- Liaising with centralised deal progression and property management teams to ensure documentation is in place before move‑ins
- Preparing for internal and external office audits
- Preparing market appraisal packs and supporting the Head of Lettings with documentation
- Booking photography, floorplans and EPCs through preferred suppliers
- Uploading property information to systems and websites
- Creating marketing materials and brochures for the lettings team
- Assisting with remarketing properties and rental evaluations
- Handling incoming calls and providing a high level of customer service
- Providing feedback to landlords, tenants and applicants following viewings
- Managing invoices and arranging payments
- Organising meetings, calls and meeting rooms
- Recording and submitting expense claims
- Supporting the wider team with general administration duties
- Previous experience within an administrative or coordination role
- Ideally experience within lettings, property, estate agency or sales administration
- Strong organisational and multitasking abilities
- Excellent communication and customer service skills
- High attention to detail and accuracy
- Ability to work effectively in a fast‑paced environment both independently and as part of a team
- Strong IT skills including Microsoft Office
- Professional and confident telephone manner
- No driving licence required
- Competitive salary package
- Supportive and collaborative office environment
- Opportunity to join a highly regarded property brand
- Exposure within a busy and successful lettings team
- Immediate start available
- Access to company benefits and resources
Lettings Coordinator - Birmingham. Job in Birmingham LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a leading residential property business in Birmingham, where you'll thrive in a supportive and fast-paced environment alongside a successful lettings team. With a competitive salary package and access to company benefits, this role offers excellent opportunities for professional growth while delivering exceptional service to landlords and tenants alike.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Coordinator - Birmingham. Job in Birmingham LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and lettings industry. Attend local events or join online groups to meet people who can help you land that Lettings Coordinator role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your skills align with their mission of delivering exceptional service in lettings. Show them you're the perfect fit!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with landlords and tenants, being articulate and confident on the phone is key. Role-play with a friend to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Lettings Coordinator - Birmingham. Job in Birmingham LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lettings Coordinator role. Highlight any relevant experience in lettings, property, or administration that shows you can handle the fast-paced environment we thrive in.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the lettings industry and how your skills align with our team's needs. Keep it concise but engaging!
Show Off Your Communication Skills:Since this role involves liaising with landlords and tenants, make sure your written application reflects your excellent communication skills. Use clear and professional language, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you brush up on the lettings process and any relevant legislation. Familiarise yourself with the company’s values and their approach to customer service. This will show that you're genuinely interested and prepared.
✨Showcase Your Skills
Highlight your organisational and multitasking abilities during the interview. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects, especially in a fast-paced environment. This will demonstrate that you can handle the demands of the role.
✨Practice Your Communication
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member to get comfortable with discussing your experiences and answering common interview questions.
✨Ask Smart Questions
Prepare a few insightful questions to ask at the end of the interview. This could be about the team dynamics, the company's future plans, or how success is measured in the role. It shows that you're engaged and thinking about how you can contribute to the team.
