At a Glance
- Tasks: Manage customer calls and provide top-notch service in a busy office.
- Company: Leading manufacturer in the home improvements sector with a vibrant team.
- Benefits: Competitive pay, flexible shifts, and a supportive work environment.
- Other info: Rotating shifts offer flexibility for students and part-time workers.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Strong communication skills and previous customer service experience preferred.
The predicted salary is between 25000 - 25000 £ per year.
Pertemps are recruiting for a Customer Service Advisor on behalf of our client, a leading manufacturer of domestic building products within the home improvements sector. This is an excellent opportunity for someone with strong communication skills and previous customer service or call centre experience who enjoys working in a busy office environment.
Duties Include:
- Managing incoming customer calls and switchboard enquiries
- Delivering excellent customer service at all times
- Handling customer queries professionally and efficiently
- Completing general administration and data entry tasks
- Using Microsoft Office and internal systems confidently
The Ideal Candidate:
- Excellent communication and telephone manner
- Previous customer service or call centre experience desirable
- Good IT skills with knowledge of Microsoft Office
- Organised, reliable, and able to multitask
- Positive and professional attitude
Working Hours:
Rotating weekly shifts:
- Week 1: 8:00 am – 1:00 pm
- Week 2: 1:00 pm – 6:00 pm
Pay Rate: £12.80 per hour
Reception. Job in Bilston LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At our Bilston location, we pride ourselves on fostering a dynamic work culture that values teamwork and professional growth. As a leading manufacturer in the home improvements sector, we offer competitive pay, flexible working hours, and opportunities for career advancement, making us an excellent employer for those seeking a rewarding role in customer service.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception. Job in Bilston LilyLifestyle Jobs
✨Tip Number 1
Make sure to research the company before your interview. Knowing their products and values will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished when you walk into that interview. It shows you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the position.
We think you need these skills to ace Reception. Job in Bilston LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and communication skills. We want to see how you can bring your unique flair to our busy office environment!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Tell us why you're the perfect fit for the reception role and how your previous experiences have prepared you for this position.
Show Off Your IT Skills:Since you'll be using Microsoft Office and internal systems, mention any relevant IT skills in your application. We love candidates who are tech-savvy and ready to hit the ground running!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and get you one step closer to joining our team.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Research their role in the home improvements sector and be ready to discuss how your skills can contribute to their success.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. Prepare examples from your previous customer service experience that highlight your ability to handle queries professionally and efficiently.
✨Get Comfortable with Tech
Brush up on your Microsoft Office skills and any other relevant software. Being confident in using these tools will show that you're ready to hit the ground running in a busy office environment.
✨Be Organised and Positive
Demonstrate your organisational skills by preparing questions for the interviewer and having your documents in order. A positive attitude goes a long way, so remember to smile and show enthusiasm for the role!
