At a Glance
- Tasks: Manage customer calls and deliver top-notch service in a busy office.
- Company: Leading manufacturer in the home improvements sector with a vibrant team.
- Benefits: Competitive pay, flexible shifts, and a supportive work environment.
- Other info: Rotating shifts offer flexibility and a chance to develop your career.
- Why this job: Join a dynamic team and enhance your communication skills while helping customers.
- Qualifications: Strong communication skills and previous customer service experience preferred.
The predicted salary is between 25000 - 25000 £ per year.
Pertemps are recruiting for a Customer Service Advisor on behalf of our client, a leading manufacturer of domestic building products within the home improvements sector. This is an excellent opportunity for someone with strong communication skills and previous customer service or call centre experience who enjoys working in a busy office environment.
Duties Include:
- Managing incoming customer calls and switchboard enquiries
- Delivering excellent customer service at all times
- Handling customer queries professionally and efficiently
- Completing general administration and data entry tasks
- Using Microsoft Office and internal systems confidently
The Ideal Candidate:
- Excellent communication and telephone manner
- Previous customer service or call centre experience desirable
- Good IT skills with knowledge of Microsoft Office
- Organised, reliable, and able to multitask
- Positive and professional attitude
Working Hours:
Rotating weekly shifts:
- Week 1: 8:00 am – 1:00 pm
- Week 2: 1:00 pm – 6:00 pm
Pay Rate: £12.80 per hour
Customer Service Advisor. Job in Bilston LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic team at a leading manufacturer of domestic building products in Bilston, where your customer service skills will shine in a supportive and fast-paced environment. We prioritise employee growth with ongoing training opportunities and foster a collaborative work culture that values communication and teamwork. Enjoy competitive pay, flexible working hours, and the chance to make a real impact in the home improvements sector.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor. Job in Bilston LilyLifestyle Jobs
✨Tip Number 1
Make sure you research the company before your interview. Knowing their products and values will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Be ready to showcase your multitasking abilities. Think of examples from your past experiences where you successfully juggled multiple tasks, as this will demonstrate your organisational skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate candidates like you.
We think you need these skills to ace Customer Service Advisor. Job in Bilston LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and communication skills. We want to see how your background fits with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Customer Service Advisor position and how your skills can benefit us. Keep it friendly and professional!
Show Off Your IT Skills:Since we use Microsoft Office and internal systems, mention any relevant experience you have with these tools. If you’ve got any specific examples of how you’ve used them in previous roles, share those too!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Research their role in the home improvements sector and be ready to discuss how your skills can contribute to their success.
✨Show Off Your Communication Skills
As a Customer Service Advisor, strong communication is key. Practice answering common interview questions clearly and confidently. Use examples from your previous experience to demonstrate how you've handled customer queries effectively.
✨Get Familiar with Microsoft Office
Since the job requires good IT skills, brush up on your Microsoft Office knowledge. Be prepared to discuss how you've used these tools in past roles, especially for data entry and administration tasks.
✨Stay Organised and Professional
During the interview, showcase your organisational skills. Bring a notepad with questions for them and jot down important points. A positive and professional attitude will leave a lasting impression, so remember to smile and engage with your interviewer.
