At a Glance
- Tasks: Manage customer enquiries and process orders in both French and English.
- Company: United Cerebral Palsy of Georgia, a supportive and inclusive organisation.
- Benefits: Competitive salary, bonuses, life assurance, and subsidised meals.
- Other info: Permanent full-time role with two days in the office and great team culture.
- Why this job: Be the first point of contact and make a difference in customer service.
- Qualifications: Fluency in French and English with strong communication skills.
The predicted salary is between 30000 - 30000 £ per year.
United Cerebral Palsy of Georgia is seeking a French Speaking Customer Service Coordinator for a permanent full-time role in North Kent, requiring two days a week in the office. The ideal candidate will manage customer enquiries with fluency in both French and English, along with strong communication skills.
The role involves being the first point of contact for customer queries, processing orders, and maintaining high service levels.
A competitive salary of £30,000 DOE plus bonuses and benefits such as life assurance and subsidised meals is offered.
Bilingual French/English Customer Service Coordinator employer: United Cerebral Palsy of Georgia
United Cerebral Palsy of Georgia is an exceptional employer that values diversity and inclusivity, offering a supportive work environment for its employees. With a focus on professional development, staff are encouraged to grow their skills while enjoying competitive salaries, bonuses, and benefits like life assurance and subsidised meals. Located in North Kent, the company fosters a collaborative culture where bilingual talents can thrive and make a meaningful impact in the community.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bilingual French/English Customer Service Coordinator
✨Tip Number 1
Make sure you brush up on your bilingual skills! Practise speaking French and English fluently, as you'll need to switch between the two effortlessly when dealing with customer queries.
✨Tip Number 2
Show off your communication skills! During interviews, share examples of how you've effectively handled customer enquiries in the past. We want to see how you can keep those service levels high!
✨Tip Number 3
Research United Cerebral Palsy of Georgia! Knowing their mission and values will help you connect your experience to what they’re looking for. It shows you're genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Bilingual French/English Customer Service Coordinator
Some tips for your application 🫡
Show Off Your Language Skills:Since this role is all about being bilingual, make sure to highlight your French and English skills right from the start. Use examples that showcase your fluency and how you've used these languages in customer service situations.
Tailor Your Application:Don’t just send a generic CV and cover letter. We want to see how you fit into our team at United Cerebral Palsy of Georgia. Mention specific experiences that relate to managing customer enquiries and processing orders.
Be Personable:Remember, this role is about communication! Use a friendly tone in your application to reflect your personality. Show us that you can connect with customers and maintain high service levels through your written words.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Brush Up on Your Bilingual Skills
Since the role requires fluency in both French and English, make sure to practice speaking and writing in both languages. Prepare to answer common customer service questions in both languages, as this will showcase your ability to switch seamlessly between them.
✨Know the Company Inside Out
Research United Cerebral Palsy of Georgia thoroughly. Understand their mission, values, and the services they provide. This knowledge will help you tailor your answers and demonstrate your genuine interest in the role and the organisation.
✨Prepare for Customer Scenarios
Think about potential customer queries you might encounter in this role. Prepare responses that highlight your problem-solving skills and ability to maintain high service levels. Practising these scenarios can help you feel more confident during the interview.
✨Showcase Your Communication Skills
As a Customer Service Coordinator, strong communication is key. During the interview, focus on clearly articulating your thoughts and experiences. Use examples from your past roles to illustrate how you've effectively communicated with customers in both languages.
