At a Glance
- Tasks: Manage customer accounts, resolve payment issues, and improve cash flow.
- Company: Join a well-established UK business in a fast-growing sector.
- Benefits: Enjoy study support, career development, and an employee referral bonus.
- Other info: Dynamic environment with clear progression opportunities and community involvement.
- Why this job: Build relationships and make a real impact in a supportive finance team.
- Qualifications: Proactive mindset, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
This is an opportunity based in Basingstoke, Hampshire to join a well-established UK business in a fast-growing sector, supporting a diverse customer base across multiple sites. Known for its collaborative culture, focus on continuous improvement, and commitment to employee development, the company offers a stable yet dynamic working environment.
The Credit Controller role sits within a busy, supportive finance team, providing broad exposure across credit control and accounts processes. It would suit someone who enjoys relationship building, problem solving, and working in a detail-focused environment. The business also offers a strong benefits package, clear career development opportunities, and a positive working culture.
What will the Credit Controller role involve?
- Building and maintaining strong relationships with customers and internal teams to resolve payment issues
- Managing a portfolio of customer accounts and proactively chasing overdue balances
- Posting daily bank receipts, maintaining accurate ledger records, and supporting payment allocation activities
- Working to reduce aged debt and improve overall cash flow across the business
- Handling customer queries via phone, email, and payment inboxes, including processing card payments and resolving issues
- Following escalation processes for non-payment cases and contributing to debt recovery strategies, including attending review meetings
Suitable Candidate for the Credit Controller vacancy
- Proactive, resilient mindset with the ability to work effectively in a fast-paced, deadline-driven environment
- Strong communication skills with a confident, professional, and customer-focused approach
- Good IT skills, including Excel and CRM/sales ledger systems
- Ability to build effective relationships across internal teams and external customers
- High attention to detail with strong numerical accuracy
- Well organised with the ability to prioritise workload effectively; previous credit control or finance experience desirable but not essential
Additional benefits and information for the role of Credit Controller
- Study support and training
- Career development and progression opportunities within a supportive environment
- Onsite parking
- Employee referral bonus scheme and regular charity/community involvement initiatives
- Salary dependent on experience
Credit Controller Position. Job in Basingstoke LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a well-established UK business in Basingstoke, where a collaborative culture and commitment to employee development create a dynamic working environment. As a Credit Controller, you'll benefit from a strong support system within a busy finance team, alongside clear career progression opportunities and a comprehensive benefits package that includes study support and community involvement initiatives.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller Position. Job in Basingstoke LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who might know about the Credit Controller role. A friendly chat can lead to insider info or even a referral, which can give you a leg up.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Since they focus on collaboration and continuous improvement, think of examples from your past experiences that showcase your teamwork and problem-solving skills.
✨Tip Number 3
Practice your communication skills! As a Credit Controller, you'll need to build relationships and resolve issues. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Credit Controller Position. Job in Basingstoke LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Credit Controller role. Highlight your relationship-building abilities and any relevant finance experience to show us you're the right fit!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re excited about this opportunity. Share specific examples of how you've tackled challenges in previous roles, especially in credit control or finance.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application is clear and professional. Use concise language and check for any typos – we want to see your attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
As a Credit Controller, you'll be dealing with numbers all day long. Brush up on your numerical skills and be ready to discuss how you've managed accounts or resolved payment issues in the past. Being able to demonstrate your attention to detail will impress the interviewers.
✨Build Rapport
This role is all about relationship building, so practice your communication skills. Think of examples where you've successfully built relationships with customers or colleagues. Show that you can handle queries professionally and maintain a customer-focused approach.
✨Show Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous roles and how you overcame them. The interviewers will want to see your proactive mindset and resilience, especially in a fast-paced environment. Have a few scenarios ready to showcase your problem-solving abilities.
✨Familiarise Yourself with the Company
Do some research on the company and its culture. Understand their focus on continuous improvement and employee development. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
