At a Glance
- Tasks: Provide exceptional customer service and build relationships in a fun environment.
- Company: Join a supportive team at LilyLifestyle in Basildon.
- Benefits: Enjoy flexible hours, mental wellbeing support, and staff discounts.
- Other info: Part-time roles available with opportunities for growth and training.
- Why this job: Be yourself while making a real difference for customers every day.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 10 - 12 £ per hour.
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you will be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you!
Join us as a Customer Assistant in our Basildon Club offering Part-Time contracts between 16-25 hours per week. Please ensure you are able to work both evenings and weekends when applying for this role.
The Role You’ll Play
As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA.
Hit the Jackpot with Our Benefits
- A physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
- Thrive App for your mental wellbeing approved by the NHS
- Buzz Brights Apprenticeships
- Buzz Brilliance Awards Employee Recognition Scheme
- Buzz Learning, our digital learning platform with access to 100s of online courses
- In-house Training Fire safety, Food safety 1 & 2, COSHH and more
- Access to Trained Mental Health Advocates for advice on your mental wellbeing
- 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
- Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week’s holiday (if eligible)
- Staff discount 50% off bingo tickets, food & soft drinks
- Refer a Friend Scheme
- Life Assurance
- Pension Scheme
Your Responsibilities as Part of Our Team
- Build rapport and relationships with Customers
- Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
- Support with other duties as requested by the line manager
- Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live
The Winning Combination We’re Looking For
- Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
- Outstanding communication skills that can be adapted to different situations when necessary
- Experience of handling cash and basic numeracy knowledge
- You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards
- Applicants must be 18+
Customer Assistant. Job in Basildon LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At our Basildon Club, we pride ourselves on fostering a supportive and inclusive work environment where you can truly be yourself. As a Customer Assistant, you'll benefit from comprehensive training, mental wellbeing resources, and opportunities for personal growth, all while enjoying a vibrant team culture that values exceptional customer service and employee recognition.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant. Job in Basildon LilyLifestyle Jobs
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Customer Assistant.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and approachable. First impressions matter, especially in a customer-facing role like this one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at LilyLifestyle.
We think you need these skills to ace Customer Assistant. Job in Basildon LilyLifestyle Jobs
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you connect with people.
Tailor Your Application:Make sure to customise your application for the Customer Assistant role. Highlight any relevant experience in customer service, especially in hospitality or retail, and explain how it relates to our values at StudySmarter.
Show Your Flexibility:Since the role requires flexibility, mention your availability clearly. Let us know that you can work evenings and weekends, as this is key for the position and shows you're ready to jump in!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Culture
Before your interview, take some time to research LilyLifestyle and their values. They emphasise being yourself and supporting personal growth, so think about how your own values align with theirs. This will help you demonstrate that you're a great fit for their team.
✨Showcase Your People Skills
As a Customer Assistant, you'll need to build rapport with customers. Prepare examples from your past experiences where you've successfully connected with people or provided exceptional service. This will show them that you can deliver the personalised customer service they’re looking for.
✨Be Ready for Flexibility
The role requires flexibility across various tasks, so be prepared to discuss how you can adapt to different situations. Think of times when you've had to switch gears quickly in a previous job and how you handled it. This will highlight your ability to thrive in a dynamic environment.
✨Understand the Importance of Safety
Familiarise yourself with the concept of a Safer Gambling Environment, as it's crucial for this role. Be ready to discuss how you would ensure safety and compliance while providing excellent service. This shows that you take responsibility seriously and care about the well-being of customers and colleagues.
