At a Glance
- Tasks: Assist customers at East Midlands Airport and provide top-notch service.
- Company: United Cerebral Palsy of Georgia, a supportive and inclusive workplace.
- Benefits: Earn £14.73 per hour, plus overtime, with pension and holiday perks.
- Other info: Enjoy hybrid work and ongoing training until January 2027.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Previous customer service experience is a must.
The predicted salary is between 30000 - 30000 £ per year.
United Cerebral Palsy of Georgia is seeking Customer Service Advisors to assist customers at East Midlands Airport, Castle Donington. This full-time role offers £14.73 per hour with additional overtime pay and a hybrid working model until January 2027.
The ideal candidates will have previous customer service experience and will undergo necessary background checks.
Benefits include pension provision, holiday entitlement, and ongoing training opportunities.
Aviation Customer Service Advisor | Hybrid & Training Provided employer: United Cerebral Palsy of Georgia
United Cerebral Palsy of Georgia is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With competitive pay, a hybrid working model, and comprehensive benefits including pension provision and holiday entitlement, this role at East Midlands Airport provides a meaningful opportunity to make a difference while enjoying a balanced work-life environment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Aviation Customer Service Advisor | Hybrid & Training Provided
✨Tip Number 1
Make sure you research United Cerebral Palsy of Georgia and their values. Knowing what they stand for will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations at the airport. This will help you feel more confident during the interview and demonstrate your problem-solving skills.
✨Tip Number 3
Network with current or former employees if you can. They can give you insider tips on what the company culture is like and what to expect during the hiring process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.
We think you need these skills to ace Aviation Customer Service Advisor | Hybrid & Training Provided
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous customer service experience you have. We want to see how you've handled customer queries and resolved issues in the past, so share those stories!
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention specific skills that relate to the Aviation Customer Service Advisor role.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share examples from your past experiences. Think about how you’ve handled difficult customers or resolved issues effectively, as this will show your potential employer that you’re well-prepared for the role.
✨Research the Company
Take some time to learn about United Cerebral Palsy of Georgia and their mission. Understanding their values and how they operate will help you tailor your answers and demonstrate that you’re genuinely interested in the position.
✨Prepare for Common Questions
Anticipate common interview questions related to customer service, such as 'How do you handle stress?' or 'Can you give an example of a time you went above and beyond for a customer?'. Practising your responses will help you feel more confident during the interview.
✨Dress Appropriately for a Hybrid Role
Even if the role is hybrid, it’s important to dress professionally for the interview. This shows respect for the interview process and helps create a positive first impression. Aim for smart-casual attire that reflects the company culture.
