At a Glance
- Tasks: Be the go-to person for customers, ensuring top-notch service and smooth communication.
- Company: Join a high-end automotive brand in a supportive dealership environment.
- Benefits: Earn a competitive salary with uncapped bonuses and enjoy industry-leading perks.
- Other info: Enjoy structured training and clear progression opportunities in a stable career.
- Why this job: Make a real difference in customer experiences while growing your career in the automotive sector.
- Qualifications: 2+ years as a Service Advisor with strong customer service skills.
The predicted salary is between 33700 - 40000 £ per year.
Location: Abingdon (Oxfordshire)
Salary: 33,700 Basic 40,000 OTE (uncapped bonus potential)
We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Abingdon (Oxfordshire) area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment.
The Role
As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include:
- Welcoming customers and managing all service and repair enquiries
- Understanding customer requirements and accurately logging vehicle concerns
- Scheduling service appointments, vehicle drop-offs, and collections
- Providing clear and transparent cost estimates and service recommendations
- Keeping customers fully informed throughout the repair process
- Liaising closely with technicians to monitor vehicle progress and ensure timely completion
- Managing bookings via online systems, telephone, and face-to-face interactions
- Building strong, long-term relationships to encourage repeat business
About You
- Minimum 2 years' recent experience as an Automotive Service Advisor
- Strong understanding of the EVHC (Electronic Vehicle Health Check) process
- Excellent communication and customer service skills
- Highly organised with the ability to manage multiple tasks efficiently
- Professional, approachable, and customer-focused
- Stable work history (no more than 3 roles within the last 6 years preferred)
- A team player with a positive and proactive attitude
What We Offer
- Competitive salary: 33,700 basic with 40,000 OTE
- Industry-leading benefits package
- Access to "Perks at Work" discount platform
- Structured training and ongoing career development programmes
- Clear progression opportunities within a premium brand network
- A stable and rewarding long-term career path
If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction.
Automotive Service Consultant. Job in Southmoor LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join our dynamic team as an Automotive Service Consultant in Abingdon, where you will thrive in a professional and supportive environment representing a high-end automotive brand. We offer a competitive salary with uncapped bonus potential, an industry-leading benefits package, and structured training programmes that foster career growth and progression within a premium brand network. Experience a stable and rewarding long-term career path while delivering exceptional customer service and building lasting relationships with clients.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Service Consultant. Job in Southmoor LilyLifestyle Jobs
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent news. This way, when you walk in for that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Dress to impress! Make sure your outfit is professional and fits the vibe of the dealership. First impressions matter, and looking the part can give you an edge over other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Automotive Service Consultant. Job in Southmoor LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Automotive Service Consultant. Highlight your experience in customer service and any relevant automotive knowledge. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive industry and how your previous roles have prepared you for this position. Let us know what makes you the perfect fit!
Showcase Your Communication Skills:As a Service Advisor, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. We love candidates who can connect with customers and build strong relationships!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you on the path to joining our fantastic team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry, especially the EVHC process. Being able to discuss technical details confidently will show that you're not just a people person but also know your way around vehicles.
✨Customer Service is Key
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a customer, as this role is all about building strong relationships.
✨Practice Makes Perfect
Run through common interview questions with a friend or in front of the mirror. Questions like 'How do you handle difficult customers?' or 'Can you describe a time when you managed multiple tasks?' are likely to come up, so be ready!
✨Dress to Impress
Even though it’s an automotive role, first impressions matter! Dress smartly and professionally to convey that you take the opportunity seriously. A polished appearance can set the tone for a great interview.
