At a Glance
- Tasks: Manage service bookings and ensure top-notch customer satisfaction in a busy environment.
- Company: LilyLifestyle, a dynamic automotive service provider in London.
- Benefits: Competitive pay, career growth, and a vibrant team atmosphere.
- Other info: Opportunity to upsell and enhance your skills in a supportive environment.
- Why this job: Join a fast-paced team and make a difference in customer experiences.
- Qualifications: Experience as a Service Advisor and a full clean UK Driving Licence required.
The predicted salary is between 30000 - 40000 £ per year.
Location - Ilford
Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.
Responsibilities of a Service Advisor:
- Take Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Meeting and greeting service customers and identifying their service requirements.
- Updating customers with technical issues.
- Dealing with complaints.
- Seize opportunities for up selling products.
Skills and Qualifications of a Service Advisor:
- Must have previous experience as a Service Advisor.
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
- Must be money motivated with confidence in up selling.
- Must be fully customer focused, presentable and professionally dressed.
- Ability to thrive within a busy service department.
- Full clean UK Driving Licence.
Please contact Kelsey Skills and quote job number: 53358.
Automotive Service Advisor. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Ilford. Our team is dedicated to fostering employee growth through continuous training and development opportunities, ensuring that our Service Advisors not only excel in their roles but also advance in their careers. With a strong focus on quality customer service and a supportive environment, we empower our staff to thrive and make a meaningful impact every day.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Service Advisor. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your customer service skills and be ready to discuss how you've handled complaints or upselling in the past. Show them you’re not just about taking bookings, but also about creating a fantastic experience for customers.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows you’re genuinely interested in the position.
✨Tip Number 4
Apply through our website! We’ve got loads of great opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications all in one place!
We think you need these skills to ace Automotive Service Advisor. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Service Advisor. We want to see how you've handled customer service and any relevant systems like Kerridge or Pinnacle. Show us why you're the perfect fit for our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us about your can-do attitude and how you’ve successfully dealt with customer complaints in the past. We love hearing about your passion for quality service!
Show Off Your Skills:Don’t forget to mention your money motivation and confidence in upselling. We’re looking for someone who can seize opportunities, so give us examples of how you’ve done this before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive service systems like Kerridge or Pinnacle. Being able to discuss these confidently will show that you're not just experienced, but also well-prepared for the role.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you dealt with complaints or went above and beyond to meet customer needs. This will demonstrate your commitment to quality service.
✨Dress to Impress
Since the job requires a presentable appearance, make sure you dress professionally for the interview. First impressions matter, and looking the part can set a positive tone right from the start.
✨Show Your Money Motivation
Be ready to discuss your experience with upselling products. Share specific examples of how you've successfully increased sales in previous roles. This will highlight your money motivation and ability to thrive in a busy service environment.
