At a Glance
- Tasks: Lead a dedicated team to ensure smooth operations and exceptional customer service.
- Company: Join a family-run business making mobility accessible for all.
- Benefits: Competitive salary, generous holiday, pension scheme, and life insurance.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Management experience in the automotive industry and strong leadership skills.
The predicted salary is between 35000 - 45000 £ per year.
Location: Cardiff CF3 2GA
Salary: Competitive, DOE + Excellent Benefits!
Contract: Full time, Permanent
Hours of work: 9.00 am to 5.00 pm Monday to Friday
Benefits: Auto Enrol Pension Scheme, 23 days holiday plus statutory, Life Insurance, Employee Assistance Programme, on-site Parking, Holiday Purchase Scheme, Car Purchase Scheme
The Adaptations Installation Company is part of a multi-site business serving the disability and mobility sectors. We are a family-run company, whose steady expansion has been built on the excellent customer service our staff give to our customers. We operate in a very niche and rewarding industry, making independent mobility accessible to all by adapting vehicles to each customer's individual needs. With a list of over two hundred adaptations no two days are the same!
We have an exciting opportunity for an Automotive Branch Manager for our Cardiff branch, leading and mentoring a small team of experienced and dedicated colleagues. You will coordinate the daily smooth running of the branch and drive it to even greater success, whilst ensuring the branch is compliant with policies and procedures. The Automotive Branch Manager is fully accountable for the day‑to‑day operational and commercial performance of the branch. This role owns revenue delivery, P&L performance, workshop utilisation, diary control, and dealer development, ensuring the branch operates efficiently, profitably, and with a strong customer focus.
Working closely with the Service & Installation Coordinator and Workshop Manager, the Branch Manager will take full control of resources, drive sales through Motability and retail channels, strengthen car dealer relationships, and act as the primary point of contact for WAV converters and key customers. This is a hands‑on leadership role, requiring commercial awareness, operational discipline, and proactive engagement with internal teams and external partners.
Responsibilities
- The day‑to‑day running of the branch, ensuring smooth, efficient operations
- Ensuring all processes support safe, compliant, and high‑quality vehicle adaptation installations
- Working closely with the Workshop Manager to ensure resources, engineers, and facilities are fully utilised
- Maintaining high standards of customer service across all touchpoints
- Full ownership of branch P&L, including revenue, cost control, and profitability
- Taking control of branch revenue and ensuring budgets and targets are achieved or exceeded
- Ensuring maximum workshop utilisation through effective diary planning and job scheduling
- Leading the development and growth of car dealer relationships within the branch territory, including regular dealer partner visits to grow relationships & revenue
- Providing clear leadership and direction to branch teams
- Working collaboratively with the Workshop Manager to align operational delivery with commercial goals
- Setting clear expectations, holding people accountable, and supporting performance improvement
Qualifications
- Experience in a similar management role within the automotive industry
- Customer‑focused with a professional and empathetic approach
- Strong attention to detail and commitment to quality
- Calm under pressure with a problem‑solving mindset
- Strong leadership skills
- Good communicator
- Automotive industry experience
- Excellent decision making skills
- Highly motivated and can enthuse others
- Adept planning and organising
- Integrity
Training on company internal systems will be provided to ensure a successful start in your career with the business.
Automotive Branch Manager. Job in St. Mellons LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
The Adaptations Installation Company is an exceptional employer, offering a supportive and family-oriented work culture in the heart of Cardiff. With a strong focus on employee growth and development, we provide comprehensive benefits including a competitive salary, generous holiday allowance, and unique schemes like car purchase and holiday purchase options. Join us to make a meaningful impact in the mobility sector while enjoying a dynamic work environment where no two days are the same.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Branch Manager. Job in St. Mellons LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and vehicle adaptations, so you can show how your experience aligns with their mission. We want you to shine!
✨Tip Number 3
Practice your leadership skills! Think of examples from your past roles where you've successfully led a team or improved operations. Be ready to share these stories during interviews to demonstrate your fit for the Automotive Branch Manager role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Automotive Branch Manager. Job in St. Mellons LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Automotive Branch Manager role. Highlight your relevant experience in management and the automotive industry, and don’t forget to showcase your customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your leadership experience and how you've driven success in previous positions. Keep it engaging and personal!
Showcase Your Problem-Solving Skills:In the automotive industry, challenges pop up all the time. Use your application to demonstrate your problem-solving mindset. Share stories where you’ve tackled issues head-on and led your team to success. We love a proactive approach!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our family-run business!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on the automotive industry, especially around vehicle adaptations. Familiarise yourself with common adaptations and how they improve mobility for customers. This knowledge will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Automotive Branch Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others. Be ready to discuss how you handle challenges and support performance improvement.
✨Demonstrate Customer Focus
This role is all about providing excellent customer service. Think of specific instances where you've gone above and beyond for customers. Highlight your empathetic approach and how it has positively impacted customer satisfaction and loyalty.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the branch. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
