At a Glance
- Tasks: Coordinate import and export logistics for air, sea, and road freight.
- Company: Dynamic SME in the freight forwarding industry with big growth ambitions.
- Benefits: Competitive salary, 32 days annual leave, company bonus, and comprehensive benefits.
- Other info: Night shifts, hybrid work, and great opportunities for career progression.
- Why this job: Join a fast-paced environment and make an impact in global logistics.
- Qualifications: 2+ years in freight forwarding and excellent customer service skills.
The predicted salary is between 33000 - 35000 £ per year.
We are actively looking to engage shipping, freight and European transport professionals with a passion for freight forwarding for a new role as an Import & Export Co-ordinator (Nights) in Redditch, West Midlands. This role is a night shift based opportunity (across 4x nights per week).
My client is a SME freight forwarding business, with huge ambitions for growth, in the freight & shipping industry. You will be joining a fast-paced environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & time sensitive.
As an Import & Export Co-ordinator you will report to the International Shipping & Freight Manager on a daily basis. You will be responsible for the following areas:
- Managing the pricing, quoting, booking and file monitoring of freight across import & export across air, sea & road freight.
- Manage air, sea & ocean freight import and export bookings including pricing, quotations, end-to-end shipping and customs documentation.
- Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients' business requirements.
- Informing customers about the freight prices, port charges, cost of special documents, insurance prices as well as prices for handling the goods.
- Handling customs entries (EUR1's / ATR1's) and arranging billings for VAT/Duties.
- Documents of Operations and transportation (booking, airway bills and loading confirmation).
- Nominating carriers, airlines and GSA in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.
The successful candidate will have an expansive background in either air, sea or road freight forwarding industry. The ideal Import & Export Co-ordinator will have the following skills and experience:
- 2+ years' experience in freight forwarding, transport planning.
- Experience of pricing, quotation and planning customer deliveries across air, sea or road freight forwarding.
- Desirable experience of customs compliance (not essential).
- Excellent customer service experience.
- Knowledge of INCOTerms is advantageous.
- Ability to work 4x night shifts per week.
- Commutable to Redditch on a hybrid basis.
What's On Offer?
- £33,000 - £35,000
- 32 days annual leave
- Company bonus / profit share
- Comprehensive company benefits account.
- World-class training & development and large opportunities to progress.
Night Shift Import & Export Coordinator. Job in Astwood Bank LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic SME freight forwarding business in Redditch, where your passion for logistics will thrive in a fast-paced night shift environment. With competitive salaries, 32 days of annual leave, and a strong focus on employee development, you'll find ample opportunities for growth while contributing to innovative solutions for major global clients. Experience a supportive work culture that values teamwork and customer service excellence, making it an ideal place for professionals eager to make a meaningful impact in the freight industry.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Shift Import & Export Coordinator. Job in Astwood Bank LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to folks in the freight forwarding industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of INCOTerms and customs compliance. Show that you’re not just passionate about freight forwarding, but also knowledgeable about the specifics that matter in this role.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us.
We think you need these skills to ace Night Shift Import & Export Coordinator. Job in Astwood Bank LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Import & Export Coordinator role. Highlight your experience in freight forwarding and any relevant skills that match the job description. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the freight industry and why you’re excited about this night shift opportunity. Let us know what makes you the perfect fit for our team.
Showcase Your Customer Service Skills:Since customer service is key in this role, be sure to mention any relevant experiences where you've gone above and beyond for clients. We love candidates who can build strong relationships and provide top-notch service!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Freight Forwarding Stuff
Make sure you brush up on your knowledge of air, sea, and road freight forwarding. Understand the key terms like INCOTerms and customs compliance. Being able to speak confidently about these topics will show that you're serious about the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of client interaction, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to meet a client's needs.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing tight deadlines or dealing with unexpected shipping issues. Practise your responses so you can demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company’s growth plans or their approach to logistics solutions. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
