At a Glance
- Tasks: Manage freight operations and provide top-notch customer service in a fast-paced environment.
- Company: Join a growing SME in the dynamic freight and shipping industry.
- Benefits: Competitive salary, 32 days annual leave, and world-class training opportunities.
- Other info: Enjoy a hybrid work model with a 4on4off shift pattern.
- Why this job: Be part of a team that shapes logistics solutions for major global clients.
- Qualifications: 2+ years in freight forwarding and excellent customer service skills required.
The predicted salary is between 35000 - 38000 £ per year.
We are actively looking to engage customs compliance professionals with a passion for shipping and European / RoW freight forwarding for a new role as a Freight Operations Specialist (4on4off) in Redditch, Worcestershire. This role is for a 4on4off shift pattern on a hybrid work basis.
My client is a SME freight forwarding business, with huge ambitions for growth, in the freight & shipping industry. You will be joining a fast-paced environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on providing freight forwarding & customs clearance for air freight, sea freight & road freight solutions, which are both cost effective & time sensitive.
As a Freight Operations Specialist (4on4off) you will report to the Freight Operations Manager on a daily basis. You will be responsible for the following areas:
- Managing the pricing, quoting, booking and file monitoring of freight across import & export across air, sea & road freight.
- Manage air, sea & ocean freight import and export bookings including pricing, quotations, end-to-end shipping and customs documentation.
- Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients' business requirements.
- Informing customers about the freight prices, port charges, cost of special documents, insurance prices as well as prices for handling the goods.
- Handling customs entries (EUR1's / ATR1's) and arranging billings for VAT/Duties.
- Documents of Operations and transportation (booking, airway bills and loading confirmation).
- Nominating carriers, airlines and GSA in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.
The successful candidate will have an expansive background in customs compliance within the freight forwarding industry. The ideal Freight Operations Specialist (4on4off) will have the following skills and experience:
- 2+ years' experience in freight forwarding, transport planning.
- Experience of pricing, quotation and planning customer deliveries across air, sea or road freight forwarding.
- Desirable experience of customs compliance (not essential).
- Excellent customer service experience.
- Knowledge of INCOTerms is advantageous.
- Commutable to Redditch, Worcestershire.
- Ability to work a 4on4off shift pattern on a hybrid basis.
What's On Offer?
- £35,000 - £38,000
- 32 days annual leave
- Comprehensive company benefits account.
- World-class training & development and large opportunities to progress.
Freight Operations Specialist - 4on4off Shift. Job in Astwood Bank LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic SME freight forwarding business in Redditch, Worcestershire, where your expertise as a Freight Operations Specialist will be valued in a fast-paced environment. With a strong focus on employee growth, we offer world-class training and development opportunities, alongside a competitive salary and comprehensive benefits package, ensuring you thrive both personally and professionally. Our supportive work culture encourages collaboration and innovation, making it an excellent place for those passionate about logistics and customer service.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Freight Operations Specialist - 4on4off Shift. Job in Astwood Bank LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their growth in the freight and shipping sector.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customs compliance and freight operations. We suggest doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Freight Operations Specialist - 4on4off Shift. Job in Astwood Bank LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Freight Operations Specialist role. Highlight your experience in freight forwarding, customs compliance, and customer service. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about shipping and how your background makes you a great fit for our team. Keep it concise but engaging – we love a good story!
Show Off Your Knowledge of INCOTerms:If you've got knowledge of INCOTerms, flaunt it! Mention any relevant experience you have with them in your application. It shows us you understand the ins and outs of freight forwarding, which is super important for this role.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application lands directly in our hands. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Freight Basics
Make sure you brush up on your knowledge of freight forwarding, customs compliance, and INCOTerms. Being able to speak confidently about these topics will show that you're not just interested in the role but also understand the industry.
✨Showcase Your Customer Service Skills
Since this role involves a lot of client interaction, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to meet a client's needs.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific freight operations scenarios. Practise articulating your thought process and decision-making skills, especially around pricing, quoting, and managing bookings.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's growth plans or their approach to logistics solutions. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
