At a Glance
- Tasks: Manage freight operations and provide top-notch customer service in a fast-paced environment.
- Company: Dynamic SME freight forwarding business with big growth ambitions.
- Benefits: Competitive salary, 32 days annual leave, and world-class training opportunities.
- Other info: Hybrid work model with a 4on4off shift pattern for work-life balance.
- Why this job: Join a thriving industry and make a real impact on global logistics solutions.
- Qualifications: 2+ years in freight forwarding and excellent customer service skills.
The predicted salary is between 35000 - 38000 £ per year.
We are actively looking to engage customs compliance professionals with a passion for shipping and European / RoW freight forwarding for a new role as a Freight Operations Specialist (4on4off) in Redditch, Worcestershire. This role is for a 4on4off shift pattern on a hybrid work basis.
My client is a SME freight forwarding business, with huge ambitions for growth, in the freight & shipping industry. You will be joining a fast-paced environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on providing freight forwarding & customs clearance for air freight, sea freight & road freight solutions, which are both cost effective & time sensitive.
As a Freight Operations Specialist (4on4off) you will report to the Freight Operations Manager on a daily basis. You will be responsible for the following areas:
- Managing the pricing, quoting, booking and file monitoring of freight across import & export across air, sea & road freight.
- Manage air, sea & ocean freight import and export bookings including pricing, quotations, end-to-end shipping and customs documentation.
- Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients' business requirements.
- Informing customers about the freight prices, port charges, cost of special documents, insurance prices as well as prices for handling the goods.
- Handling customs entries (EUR1's / ATR1's) and arranging billings for VAT/Duties.
- Documents of Operations and transportation (booking, airway bills and loading confirmation).
- Nominating carriers, airlines and GSA in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.
The successful candidate will have an expansive background in customs compliance within the freight forwarding industry. The ideal Freight Operations Specialist (4on4off) will have the following skills and experience:
- 2+ years' experience in freight forwarding, transport planning.
- Experience of pricing, quotation and planning customer deliveries across air, sea or road freight forwarding.
- Desirable experience of customs compliance (not essential).
- Excellent customer service experience.
- Knowledge of INCOTerms is advantageous.
- Commutable to Redditch, Worcestershire.
- Ability to work a 4on4off shift pattern on a hybrid basis.
What's On Offer?
- £35,000 - £38,000
- 32 days annual leave
- Comprehensive company benefits account.
- World-class training & development and large opportunities to progress.
Freight Operations Specialist (4on4off). Job in Astwood Bank LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic SME freight forwarding business in Redditch, Worcestershire, where your expertise as a Freight Operations Specialist will be valued in a fast-paced environment. With a strong focus on employee growth, we offer world-class training and development opportunities, alongside a competitive salary and comprehensive benefits package, ensuring you thrive both personally and professionally. Our supportive work culture encourages collaboration and innovation, making it an excellent place for those passionate about logistics and customer service.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Freight Operations Specialist (4on4off). Job in Astwood Bank LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their business model and how they operate in the freight and shipping industry. This will show your passion and commitment, making you stand out as a candidate.
✨Tip Number 3
Practice your responses to common interview questions related to customs compliance and freight operations. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Freight Operations Specialist (4on4off). Job in Astwood Bank LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Freight Operations Specialist role. Highlight your experience in freight forwarding, customs compliance, and customer service. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about shipping and how your background makes you a great fit for our team. Keep it engaging and relevant to the role.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements in previous roles. Whether it’s improving efficiency or enhancing customer satisfaction, we love to see how you've made an impact!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Freight Basics
Make sure you brush up on your knowledge of freight forwarding, customs compliance, and INCOTerms. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. This is crucial for a Freight Operations Specialist, so think of specific situations where you went above and beyond to meet client needs.
✨Understand the Company’s Ambitions
Research the company’s growth plans and their approach to freight forwarding. Being able to discuss how you can contribute to their ambitions will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios related to pricing, quoting, and managing bookings. Practise how you would handle these situations, as it will demonstrate your problem-solving skills and industry knowledge.
