At a Glance
- Tasks: Coordinate customer orders and ensure smooth delivery processes.
- Company: Join a leading logistics operation with a supportive team.
- Benefits: Enjoy a flexible part-time schedule, 25 days holiday, and early finishes.
- Other info: Opportunity for growth in a dynamic logistics setting.
- Why this job: Make a real impact in a fast-paced environment where every day is different.
- Qualifications: Strong customer service skills and a proactive attitude are essential.
The predicted salary is between 12 - 15 £ per hour.
Hours: Wednesday to Friday 07:30
Type: Permanent
Are you highly organised, customer-focused, and confident working in a fast-paced environment where no two days are the same? We are working with a leading logistics operation that is looking for a sharp, proactive Customer Service Administrator to join their busy team on a part-time basis. This is a hands-on role where you will be right at the centre of the action coordinating movements, supporting customers, and keeping everything running smoothly from order to delivery.
What you will be doing:
- Acting as a key point of contact for customers, carriers, and internal teams
- Processing orders accurately and ensuring all jobs are correctly logged on the system
- Tracking deliveries and proactively keeping customers updated every step of the way
- Managing full job files from start to finish, including PODs and supporting documentation
- Liaising closely with warehouse, operations, accounts, and external partners
- Handling queries, invoice issues, and customer concerns quickly and professionally
- Ensuring systems and records are accurate, up to date, and audit-ready
- Escalating issues where needed and helping keep operations running without disruption
What we are looking for:
- Strong customer service and administration experience
- Confident communicator who can build relationships quickly
- Highly organised with the ability to juggle multiple priorities
- Excellent attention to detail and accuracy with data
- Comfortable using Microsoft Office and internal systems
- A proactive, can-do attitude; you take ownership, not excuses
- Experience in logistics/transport/freight is a bonus, not a must
Why apply?
- Great part-time structure: 3 set days a week (Wed-Fri)
- Early starts, early finishes; your afternoons are yours
- 25 days holiday + bank holidays (pro-rata)
- Be part of a fast-moving, supportive operations team where your work genuinely matters
- A role with variety, responsibility, and real ownership from day one
Customer Service Administrator (Part-Time). Job in Astwood Bank LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic logistics operation in Astwood Bank as a Customer Service Administrator, where your organisational skills and customer focus will shine. Enjoy a supportive work culture with a part-time schedule that allows for early finishes, 25 days of holiday plus bank holidays, and the opportunity to take ownership of your role from day one. With a commitment to employee growth and a fast-paced environment, this is an excellent place to develop your career while making a meaningful impact.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator (Part-Time). Job in Astwood Bank LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and customer service sectors. Use LinkedIn to connect with current employees at the company you're eyeing. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administration. Think about specific examples from your past experiences that showcase your organisational skills and proactive attitude. We want you to shine!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with Microsoft Office and any relevant systems mentioned in the job description. Being comfortable with these tools will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Service Administrator (Part-Time). Job in Astwood Bank LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service and administration experience. We want to see how you've juggled multiple priorities and built relationships in previous roles, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your proactive attitude and how you can take ownership of tasks. Let us know why you're excited about the role and how you fit into our fast-paced environment.
Show Off Your Attention to Detail:In this role, accuracy is key! Make sure your application is free from typos and errors. We appreciate candidates who take the time to ensure their documents are polished and professional.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Administrator role. Familiarise yourself with the key responsibilities like processing orders and managing job files. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires juggling multiple priorities, be ready to share examples of how you've successfully managed tasks in a fast-paced environment. Think of specific situations where your organisational skills made a difference, and be prepared to discuss them during the interview.
✨Communicate Confidently
As a key point of contact for customers and internal teams, strong communication is essential. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewer about their team dynamics or customer service approach.
✨Demonstrate a Proactive Attitude
The job description highlights the importance of a proactive, can-do attitude. Be ready to share instances where you took ownership of a task or resolved an issue without being prompted. This will show that you’re not just looking for a job, but are eager to contribute positively to the team.
