At a Glance
- Tasks: Manage tenant accounts and provide top-notch customer service while advising on welfare benefits.
- Company: United Cerebral Palsy of Georgia, a supportive organisation making a difference in people's lives.
- Benefits: Hybrid working, competitive salary, and opportunities for personal growth.
- Other info: Join a dynamic team with a focus on community support and development.
- Why this job: Make a real impact by helping tenants navigate their housing and financial challenges.
- Qualifications: Experience in housing management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
United Cerebral Palsy of Georgia is seeking a full-time Income Collection/Recovery Officer based in Central London. This role involves monitoring and managing tenant accounts, providing excellent customer service, and advising on welfare benefits. The position offers hybrid working arrangements and requires good housing management experience.
The ideal candidate should be motivated, have strong telephone skills, and knowledge of welfare benefits. Previous experience in debt recovery within the public sector is a plus.
Arrears Recovery Specialist - Housing & Rent Support employer: United Cerebral Palsy of Georgia
United Cerebral Palsy of Georgia is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With hybrid working arrangements and a focus on meaningful contributions to the community, employees can thrive in their roles while making a positive impact on the lives of others. The company values dedication and provides opportunities for skill development, making it an ideal place for those seeking a rewarding career in housing and rent support.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Arrears Recovery Specialist - Housing & Rent Support
✨Tip Number 1
Network like a pro! Reach out to people in the housing and welfare benefits sector. Attend local events or join online forums where you can connect with others in the field. You never know who might have a lead on your dream job!
✨Tip Number 2
Practice your phone skills! Since strong telephone skills are key for this role, grab a friend and do some mock calls. Get comfortable discussing tenant accounts and welfare benefits so you can shine during interviews.
✨Tip Number 3
Show off your housing management experience! When you get the chance to chat with potential employers, highlight specific examples of how you've successfully managed tenant accounts or resolved issues. This will set you apart from the competition.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like the Arrears Recovery Specialist. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Arrears Recovery Specialist - Housing & Rent Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in housing management and debt recovery. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you the perfect fit for our team at United Cerebral Palsy of Georgia.
Show Off Your Customer Service Skills:Since this role involves providing excellent customer service, include examples of how you've successfully managed tenant accounts or resolved issues in the past. We love to see candidates who can communicate effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on housing management and welfare benefits before the interview. Familiarise yourself with common issues tenants face and how to resolve them, as this will show your potential employer that you're ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role involves providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be prepared to discuss how you handle difficult situations over the phone, as strong telephone skills are crucial.
✨Demonstrate Your Motivation
Employers love candidates who are genuinely motivated. Share what drives you in this field and why you want to work specifically for United Cerebral Palsy of Georgia. A personal touch can make a big difference!
✨Prepare for Hybrid Working Questions
With hybrid working arrangements in place, be ready to discuss how you manage your time and stay productive when working remotely. Think about tools or strategies you use to keep communication flowing and ensure tasks are completed efficiently.
