At a Glance
- Tasks: Manage motorhome rentals, ensuring exceptional customer experiences from booking to return.
- Company: Join a growing rental business with a stellar reputation in Hampshire.
- Benefits: Earn up to £35,000, enjoy perks, discounts, and career progression.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Be part of a passionate team in a dynamic, hands-on role.
- Qualifications: Strong organisational skills and experience in customer service or hospitality.
The predicted salary is between 35000 - 35000 £ per year.
We are currently recruiting for a customer-focused and highly organised Motorhome Rental Manager to join a growing and successful rental and sales business based in Hampshire. Our client has built an excellent reputation for delivering outstanding customer experiences to motorhome enthusiasts across the UK and beyond. This is a fantastic opportunity to join a passionate and friendly team within a varied, hands-on role offering long-term career development.
The Role
As Motorhome Rental Manager, you will take full responsibility for the day-to-day rental operation, ensuring every customer enjoys a smooth, professional, and memorable experience from booking through to vehicle return. This is a fast-paced and varied role that requires excellent organisation, attention to detail, and a flexible, hands-on approach – particularly during the busy summer season.
Key Responsibilities
- Manage customer enquiries, bookings, and vehicle handovers/returns
- Maintain booking systems and ensure accurate record keeping
- Deliver exceptional customer service throughout the rental journey
- Oversee fleet preparation, cleanliness, servicing schedules, and MOT coordination
- Manage and support a team of cleaners and valeters
- Handle customer issues professionally and efficiently
- Take responsibility for out-of-hours customer support on a rota basis
- Manage staff rotas and holiday planning
- Support other areas of the business during quieter periods, including administration, maintenance, or marketing
- Ensure compliance with Health & Safety procedures and company standards
About You
- Strong organisational skills with the ability to manage multiple priorities
- Previous experience within the leisure, holiday, rental, or hospitality industry
- Excellent attention to detail and problem-solving ability
- Customer-focused with a friendly, professional, and solutions-driven approach
- Calm under pressure, particularly during peak trading periods
- Flexible team player willing to support the wider business when required
- Strong IT skills and confidence using booking systems
- Full UK driving licence required
What's on Offer
- Competitive salary of up to £35,000 per annum
- Industry-leading benefits package
- Access to employee perks and discount platform
- Holiday discounts
- Increased annual leave with length of service
- Career progression opportunities
- Free on-site parking
40 hours per week, 5 days out of 7, including weekends and bank holidays on a rota basis.
Why Apply?
This is an exciting opportunity to join a growing business where no two days are the same. If you are passionate about customer service, enjoy a hands-on environment, and want to be part of a supportive and expanding team, we would love to hear from you. Candidates must be eligible to work in the UK without restriction.
Motorhome Rental Operations Manager. Job in Andover LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and customer-focused team as a Motorhome Rental Operations Manager in Hampshire, where your organisational skills will shine in a fast-paced environment. Our company is dedicated to delivering exceptional customer experiences, offering a competitive salary, industry-leading benefits, and ample opportunities for career progression. With a supportive work culture and a commitment to employee growth, this role promises a rewarding and varied career path in the leisure and rental industry.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Motorhome Rental Operations Manager. Job in Andover LilyLifestyle Jobs
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their business.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to the role. Think about how your experience aligns with their needs, especially in customer service and operations.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the position. Plus, it keeps you on their radar!
We think you need these skills to ace Motorhome Rental Operations Manager. Job in Andover LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in delivering exceptional customer service. We want to see how you've gone above and beyond for customers in previous roles, especially in the leisure or rental industry.
Be Organised and Detail-Oriented:Since this role requires strong organisational skills, give examples of how you've managed multiple priorities in the past. We love seeing candidates who can keep things running smoothly, even during busy times!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We appreciate when candidates show they understand what we’re looking for in a Motorhome Rental Manager.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their reputation in the motorhome rental industry and what sets them apart from competitors. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Motorhome Rental Operations Manager, you'll need to juggle multiple tasks. Prepare examples from your past experiences that highlight your organisational skills and ability to manage priorities. Be ready to discuss how you handle busy periods and ensure smooth operations.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Think of specific instances where you've gone above and beyond for a customer. Share these stories during your interview to illustrate your customer-focused approach and problem-solving abilities.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-life situations. Practice responses to potential challenges you might face in the role, such as managing a team during peak times or resolving customer complaints. This will help you feel more confident and prepared.
