At a Glance
- Tasks: Lead payroll operations and ensure accurate, timely delivery of services.
- Company: Join a large, complex organisation undergoing significant transformation.
- Benefits: Competitive salary and the chance to influence key payroll functions.
- Other info: Opportunity for professional growth and to drive continuous improvement.
- Why this job: Make a real impact in a high-profile leadership role during a period of change.
- Qualifications: Extensive payroll expertise and proven leadership experience required.
The predicted salary is between 53755 - 60504 £ per year.
We are supporting a large and complex organisation in appointing an experienced Payroll Manager / People Services Lead to take ownership of a critical function during a key period of change. This is a high-impact leadership role, suited to an individual who can quickly establish credibility, stabilise services, strengthen controls, and drive continuous improvement across a multi-layered payroll environment.
The Role
Reporting into senior leadership, you will lead the payroll function, ensuring the accurate, compliant, and timely delivery of payroll via outsourced providers. You will act as the strategic lead for payroll operations, working closely with internal stakeholders and external partners to improve performance, enhance governance, and shape future service delivery.
Key Responsibilities
- Ensure accurate and timely payroll delivery through outsourced service providers
- Act as the subject matter expert (SME) within a live payroll procurement / re-tender exercise
- Strengthen internal processes, controls, and governance frameworks
- Drive improvements in customer service and employee experience
- Lead system and service enhancements, ensuring effective use of payroll platforms
- Act as the strategic interface between HR, Finance, and external payroll providers
- Oversee and manage provider performance, including SLAs and KPIs
About You
You are a credible and experienced payroll leader with a strong track record of operating in complex environments and delivering improvement at pace.
Key Requirements
- Extensive payroll expertise, including complex terms and conditions, pensions administration, and statutory regulations (tax, NI, statutory leave, deductions, etc.)
- Proven experience leading a payroll function, including outsourced provider oversight
- Strong experience managing SLAs, KPIs, and supplier relationships
- Demonstrated leadership capability, including team development and performance management through change
- Experience in stabilising services and driving operational improvement in challenging environments
- Strong knowledge of payroll systems, data integrity, audit, and financial controls
- Ability to operate as a trusted advisor to senior stakeholders on payroll, compliance, and workforce matters
What Will Set You Apart
- Ability to hit the ground running and deliver quickly
- A hands-on, detail-focused approach with strong governance and compliance mindset
- Proven success in service transformation and continuous improvement
- Excellent stakeholder engagement skills across senior and executive levels
The Opportunity
This is a high-profile assignment offering significant scope to influence, improve, and shape payroll services within a complex organisation. It will suit a candidate who thrives on challenge, transformation, and delivering measurable outcomes.
Payroll & People Services Manager (Band 8a Level). Job in Ambrosden LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Ambrosden LilyLifestyle, we pride ourselves on being an exceptional employer that values leadership and innovation in the Payroll & People Services sector. Our collaborative work culture fosters continuous improvement and professional growth, providing employees with unique opportunities to influence and shape payroll services during a transformative period. With a commitment to employee well-being and a focus on delivering meaningful outcomes, we offer a rewarding environment for those looking to make a significant impact.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Payroll & People Services Manager (Band 8a Level). Job in Ambrosden LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll and HR sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its payroll processes. Be ready to discuss how you can stabilise services and drive improvements. Show them you’re the strategic lead they need by sharing your past successes in similar roles.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a thank-you email reiterating your interest in the role and highlighting how your experience aligns with their needs. It shows professionalism and keeps you on their radar.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We’ve got loads of resources to help you ace the application process and connect with employers looking for someone just like you.
We think you need these skills to ace Payroll & People Services Manager (Band 8a Level). Job in Ambrosden LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Payroll & People Services Manager role. Highlight your experience with payroll systems, compliance, and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this high-impact role. Share specific examples of how you've driven improvements in payroll services or managed complex environments. We love a good story!
Showcase Your Achievements:Don't just list your responsibilities; showcase your achievements! Quantify your successes where possible, like improving payroll accuracy or enhancing customer service. This helps us see the impact you've made in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Payroll Inside Out
Make sure you brush up on your payroll knowledge, especially around complex terms and conditions, pensions administration, and statutory regulations. Being able to discuss these topics confidently will show that you’re the subject matter expert they need.
✨Demonstrate Leadership Experience
Prepare examples of how you've led a payroll function in the past, particularly in challenging environments. Highlight your experience with managing SLAs and KPIs, as well as any successful transformations you've overseen.
✨Engage with Stakeholders
Think about how you can showcase your stakeholder engagement skills. Be ready to discuss how you've worked with senior leadership and external partners to improve payroll services and enhance governance.
✨Show Your Problem-Solving Skills
Be prepared to talk about specific challenges you've faced in payroll management and how you tackled them. This role requires someone who can stabilise services and drive continuous improvement, so demonstrating your problem-solving abilities will be key.
