Senior Customer Experience Consultant (Contract) – £65k OTE in Altrincham

Senior Customer Experience Consultant (Contract) – £65k OTE in Altrincham

Altrincham Freelance 32000 - 65000 £ / year (est.) No working from home possible
United Cerebral Palsy of Georgia

At a Glance

  • Tasks: Engage with customers via phone and email to enhance their experience.
  • Company: Join a dedicated team at United Cerebral Palsy of Georgia.
  • Benefits: Competitive salary with commission, flexible working hours, and a supportive environment.
  • Other info: Opportunity to work in a fulfilling role with potential for growth.
  • Why this job: Make a difference in customer lives while earning great rewards.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 32000 - 65000 £ per year.

United Cerebral Palsy of Georgia is seeking a Contractor Experience Senior to join our team in Altrincham. This role involves calling and speaking to current customers, liaising with them by phone and email, and recognising opportunities for optional extras.

The position offers a salary of £32,000 plus commission, with an OTE of £65,000. Working hours are Monday to Friday, 09:00 to 18:00.

Senior Customer Experience Consultant (Contract) – £65k OTE in Altrincham employer: United Cerebral Palsy of Georgia

United Cerebral Palsy of Georgia is an exceptional employer that prioritises employee well-being and professional growth. With a supportive work culture in Altrincham, we offer competitive compensation, including a generous commission structure, and foster an environment where team members can thrive and develop their skills while making a meaningful impact in the community.

United Cerebral Palsy of Georgia

Contact Details:

United Cerebral Palsy of Georgia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Customer Experience Consultant (Contract) – £65k OTE in Altrincham

Tip Number 1

Network like a pro! Reach out to your connections in the customer experience field. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Practice your pitch! When you get that interview, be ready to showcase your skills and experiences. Highlight how you can enhance customer interactions and drive sales.

Tip Number 3

Follow up after interviews! A quick thank-you email can keep you top of mind. Mention something specific from your conversation to show you were engaged and interested.

Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you. It’s the best way to ensure your application gets seen by the right people.

We think you need these skills to ace Senior Customer Experience Consultant (Contract) – £65k OTE in Altrincham

Customer Communication
Phone Etiquette
Email Correspondence
Sales Skills
Opportunity Recognition
Customer Relationship Management
Negotiation Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Senior Customer Experience Consultant role. Highlight relevant experience and skills that match the job description, especially your customer interaction and communication abilities.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've excelled in customer experience roles and how you can bring that expertise to our team.

Showcase Your Communication Skills:Since this role involves liaising with customers via phone and email, make sure your written application reflects your communication skills. Keep it clear, concise, and professional, but don’t be afraid to let your personality shine through!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!

How to prepare for a job interview at United Cerebral Palsy of Georgia

Know Your Customer Experience

Make sure you understand the ins and outs of customer experience. Research United Cerebral Palsy of Georgia and their approach to customer service. Be ready to discuss how your past experiences can enhance their customer interactions.

Prepare for Role-Play Scenarios

Since this role involves direct communication with customers, be prepared for potential role-play scenarios during the interview. Practise handling common customer queries or complaints, showcasing your problem-solving skills and empathy.

Highlight Your Communication Skills

This position requires excellent verbal and written communication. Prepare examples that demonstrate your ability to communicate effectively with customers via phone and email. Show how you can build rapport and recognise opportunities for upselling.

Show Enthusiasm for the Role

Express genuine interest in the position and the company. Share why you’re excited about the opportunity to work with United Cerebral Palsy of Georgia and how you can contribute to their mission. A positive attitude can make a lasting impression!