At a Glance
- Tasks: Repair and service bikes while delivering top-notch customer experiences.
- Company: Join Halfords, the UK's leading retailer in cycling and motoring products.
- Benefits: Enjoy discounts, wellness support, and a fantastic bike scheme.
- Other info: Flexible hours, training opportunities, and a commitment to inclusivity.
- Why this job: Combine your passion for bikes with a rewarding career in a growing industry.
- Qualifications: Experience in bike repair or strong customer service skills preferred.
The predicted salary is between 27300 - 27300 £ per year.
Got a passion for all things bike? You'll have some technical skills, but more about that later. Your unbridled enthusiasm for bikes combined with your knack with customers is what will lead you to success in this role - you'll be delivering market leading standards of cycle service and repair, after all. Working on kids, adult, premium, performance and electric cycles, you'll help us wow every customer.
Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you. A practical problem solver who works quickly and efficiently, you'll help customers find and maintain their dream bike.
Ideally, you already have experience in a retail or cycle services environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group.
Requirements- Experience of service, building and repair across a range of cycles
- Experience of delivering great customer service, ideally in a retail or cycle services environment
- Experience of sharing expertise with others
- Experience of working with - and achieving - sales targets
- Availability to work on a rota basis, including weekends
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life insurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Cycle Technician. Job in Altrincham LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Halfords, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates passion for cycling and customer service. Our commitment to employee growth is evident through extensive training opportunities and a supportive environment that encourages career progression. Located in Altrincham, our team enjoys a range of benefits including generous discounts, wellness programmes, and a focus on work-life balance, making it a rewarding place to build your career in the cycling industry.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cycle Technician. Job in Altrincham LilyLifestyle Jobs
✨Tip Number 1
Get your hands dirty! If you’ve got a passion for bikes, show it off. Visit local bike shops or community events to network with fellow enthusiasts and potential employers. The more you engage, the better your chances of landing that Cycle Technician role.
✨Tip Number 2
Practice your customer service skills! Since this job is all about wowing customers, try volunteering or working in retail to hone your communication skills. Remember, it’s not just about fixing bikes; it’s about making customers feel valued and understood.
✨Tip Number 3
Showcase your technical skills! Whether it’s through a portfolio of past work or a quick demo, let potential employers see what you can do. If you’ve repaired bikes before, talk about it! We love seeing practical problem solvers in action.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about supporting your career growth, so don’t hesitate to reach out if you have questions about the role or the application process.
We think you need these skills to ace Cycle Technician. Job in Altrincham LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Passion for Bikes:When you're writing your application, let your love for bikes shine through! Share any personal experiences or stories that highlight your enthusiasm and how it connects to the role of Cycle Technician.
Highlight Relevant Skills:Make sure to mention any technical skills you have related to bike servicing and repair. If you've worked in a retail or cycle services environment before, don’t forget to include that too – it shows you know how to deliver great customer service!
Tailor Your Application:Take a moment to read through the job description again and tailor your application to match. Use similar language and phrases to show that you understand what we’re looking for in a Cycle Technician.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Bikes
Brush up on your knowledge of different types of bikes, including kids', adult, premium, performance, and electric cycles. Being able to discuss specific models and their features will show your passion and expertise, which is exactly what they’re looking for.
✨Customer Service Focus
Prepare examples of how you've delivered fantastic customer service in the past. Think about situations where you went above and beyond to help a customer or resolved a tricky issue. This role is all about wowing customers, so showcasing your skills here is key.
✨Show Your Problem-Solving Skills
Be ready to discuss how you approach practical problems, especially in a bike repair context. They want someone who can think on their feet and work efficiently, so share specific instances where you’ve successfully solved issues or improved processes.
✨Team Player Attitude
Since you'll be helping develop other team members, highlight your experience in mentoring or sharing expertise. Talk about how you’ve contributed to a team environment and supported colleagues in achieving sales targets or improving service standards.