At a Glance
- Tasks: Engage with customers via phone and email to enhance their experience.
- Company: Join a vibrant team at LilyLifestyle in Altrincham.
- Benefits: Competitive salary of £32,000 plus commission, with OTE of £65,000.
- Other info: Monday to Friday hours with a focus on one-call resolutions.
- Why this job: Make a real difference in customer satisfaction and enjoy a rewarding career.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 32000 - 32000 £ per year.
We currently have an open role for a Contractor Experience Senior to join our team in Altrincham. The salary for this role is £32,000 plus commission. OTE is £65,000. Hours of work are Monday to Friday, 09:00 to 18:00.
Role:
- Calling and speaking to current customers
- Liaising with customers by phone and email
- Recognising if they may benefit from our optional extras
- Working to a one call resolution approach
Customer Experience Consultant. Job in Altrincham LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. Our team in Altrincham enjoys competitive salaries, generous commission structures, and a supportive environment that encourages personal and professional growth. With a focus on employee development and a commitment to recognising individual contributions, we provide a rewarding experience for those looking to make a meaningful impact in customer service.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Experience Consultant. Job in Altrincham LilyLifestyle Jobs
✨Tip Number 1
Make sure you know the company inside out! Research LilyLifestyle and understand their values, products, and customer experience approach. This will help you tailor your conversations and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since you'll be calling and speaking to customers, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Prepare some questions for your interview! Asking insightful questions about the team dynamics or customer experience strategies shows that you’re engaged and ready to contribute. Plus, it helps you figure out if this is the right fit for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Experience Consultant. Job in Altrincham LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Experience Consultant role. Highlight any relevant experience you have in customer service and communication, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've excelled in customer interactions and how you can bring that expertise to our team.
Show Your Personality:We love seeing a bit of personality in applications! Don’t be afraid to let your unique voice shine through in your writing. It helps us get a sense of who you are beyond just your qualifications.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Customer Experience
Before the interview, brush up on customer experience principles. Understand what makes a great customer interaction and be ready to share examples from your past experiences that highlight your skills in this area.
✨Practice Your Communication Skills
Since the role involves calling and liaising with customers, practice clear and confident communication. You might want to do mock interviews with friends or family to get comfortable speaking about your experiences and handling potential questions.
✨Familiarise Yourself with the Company
Research LilyLifestyle and their offerings. Knowing their products and services will help you tailor your answers and show genuine interest in how you can contribute to their customer experience goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you successfully resolved customer issues and be ready to explain your thought process and the outcome.
