At a Glance
- Tasks: Deliver top-notch customer service and manage vehicle bookings efficiently.
- Company: Reputable automotive dealership in Aldershot with a supportive team.
- Benefits: Competitive salary, paid overtime, 22 days holiday, and career development opportunities.
- Other info: Enjoy a professional environment focused on career progression.
- Why this job: Join a dynamic team and grow your career in the automotive industry.
- Qualifications: Experience as a Service Advisor and strong communication skills.
The predicted salary is between 32000 - 34000 £ per year.
Are you an experienced Service Advisor seeking a new career opportunity within a reputable automotive dealership? Our client, a well-established vehicle dealership in Aldershot, is looking to recruit a dedicated Service Advisor to join their professional team. This role offers the chance to work in a supportive environment with excellent earning potential and career development prospects.
Benefits
- Competitive basic salary of 32,000 to 34,000 per annum
- Paid overtime for Saturday shifts at 1.5 times the standard rate
- Working hours from 7:30 AM to 5:30 PM, Monday to Friday
- 45-hour workweek with every fourth Saturday paid at overtime rate
- 22 days holiday plus bank holidays
- Opportunities for ongoing professional development within a well-established dealership
- Supportive team environment with a focus on career progression
Duties of a Service Advisor
- Provide exceptional customer service as the primary point of contact for service clients
- Book in vehicles and manage scheduling efficiently to ensure smooth workflow
- Advise customers on necessary repairs and services, maintaining transparency to build trust
- Liaise with workshop staff to ensure timely completion of repairs and services
- Upsell additional services where appropriate to enhance customer satisfaction and dealership revenue
- Handle all customer interactions professionally, ensuring dealership standards are upheld
- Maintain comprehensive records and manage follow-up tasks to promote customer retention
Requirements
- Proven experience as a Service Advisor within a busy dealership or workshop environment
- Strong communication and organisational skills
- Knowledge of vehicle repair processes and excellent customer service attributes
- Ability to work under pressure and manage multiple priorities effectively
- Familiarity with Kerridge or similar dealership management systems is desirable but not essential
Service Advisor. Job in Aldershot LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a reputable automotive dealership in Aldershot as a Service Advisor, where you will thrive in a supportive team environment that prioritises career progression and professional development. With competitive salaries, paid overtime, and a focus on employee well-being, this role offers not just a job, but a meaningful career path in the automotive industry.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor. Job in Aldershot LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions specific to Service Advisors. Think about scenarios where you've provided exceptional customer service or handled difficult situations. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t forget to research the dealership before your interview! Knowing their values, services, and customer feedback can help you tailor your responses and show that you're genuinely interested in joining their team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Service Advisor. Job in Aldershot LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Service Advisor. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service and organisational abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing genuine enthusiasm, so let your personality come through while keeping it professional.
Showcase Relevant Experience:When detailing your work history, focus on your achievements in previous roles. We’re interested in how you’ve provided exceptional customer service and managed scheduling efficiently—give us the good stuff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle repair processes and the role of a Service Advisor. Familiarise yourself with common customer queries and how to handle them, as well as any specific systems like Kerridge that might come up during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experience where you provided exceptional customer service. Think about situations where you built trust with clients or resolved conflicts effectively. This will demonstrate your ability to be the primary point of contact for service clients.
✨Practice Your Communication
Since strong communication skills are key for this role, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with a friend or family member to get comfortable discussing your experience and answering questions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team environment, opportunities for professional development, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
