At a Glance
- Tasks: Manage customer accounts, resolve issues, and drive business opportunities.
- Company: Passionate company in Nottinghamshire with a friendly team culture.
- Benefits: £35,000 salary, performance bonus, hybrid working, and professional development.
- Other info: Opportunity for personal and professional growth in a dynamic environment.
- Why this job: Join a growing team and make a real impact on customer relationships.
- Qualifications: 3+ years in account management and exceptional communication skills.
The predicted salary is between 35000 - 35000 £ per year.
We are pleased to be working with a passionate company who, through growth, are looking for an experienced Customer Account Manager to join their team on a full-time, permanent basis. They are based just outside of Newark; therefore, own transport is essential.
For the role of Customer Account Manager, the ideal candidate will come from an IT/Technical/SaaS background and have previous, proven experience as an Account Manager. Any business development experience would also be welcomed.
Package:
- Salary: £35,000 plus a Company Performance Bonus.
- A commission structure will follow in the future.
- Company Pension Scheme, Private Health Insurance.
- Hybrid working after probation can be discussed with the option of working 1 day at home per week.
- Professional development opportunities.
We are looking for an enthusiastic and client-focused individual as you will play a critical role throughout the journey of their customers; maintaining and developing successful customer relations whilst driving opportunities for additional business. You will be joining a very friendly and hard-working team. We are looking for someone who can build rapport with people, be organised and adaptable.
Key Responsibilities:
- Act as the primary contact for customers, addressing enquiries, resolving issues and providing timely support.
- Deliver demonstrations of software and capabilities/highlight potential benefits for customers existing and new.
- Develop a clear understanding of each client's business needs and maintain regular contact with existing clients.
- Identify opportunities to expand service offerings with current clients, upselling where appropriate.
- Partner with the onboarding team to ensure a smooth handover for new clients.
- Work closely with other internal teams to enhance the overall client experience.
Qualifications & Skills:
- Minimum of 3 years in a client relationship, account management role.
- Exceptional communication skills with the ability to build rapport and credibility quickly.
- Experience using CRM platforms.
- Full UK Driving Licence as some travel may be required.
If you are someone who is looking for personal and professional growth and feel that you have the right skills, then please email Natalie Fox.
Account Manager. Job in Nottinghamshire LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and passionate team as an Account Manager in Nottinghamshire, where your contributions will be valued and rewarded. With a competitive salary of £35,000 plus performance bonuses, and benefits like private health insurance and a company pension scheme, this role offers not just financial incentives but also opportunities for professional development and hybrid working arrangements. Experience a supportive work culture that prioritises client relationships and personal growth, making it an excellent place for those looking to thrive in their careers.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager. Job in Nottinghamshire LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and SaaS sectors. Let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company thoroughly. Understand their products, culture, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Customer Account Manager. Highlight your skills in building relationships and driving business growth, as these are key to impressing potential employers.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and aspirations. Plus, it shows you're serious about joining the team and helps us keep track of your application.
We think you need these skills to ace Account Manager. Job in Nottinghamshire LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your IT/Technical/SaaS experience and any business development skills you have. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and the company. Tell us why you're the perfect fit and how you can contribute to our team. Keep it friendly and professional!
Showcase Your Communication Skills:As an Account Manager, communication is key. In your application, demonstrate your ability to build rapport and credibility. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on the company's products and services, especially their software capabilities. Being able to discuss how these can benefit clients will show that you're not just interested in the role, but also in helping customers succeed.
✨Showcase Your Experience
Prepare specific examples from your previous roles where you've successfully managed accounts or developed client relationships. Highlight any business development successes, as this will demonstrate your ability to drive growth for the company.
✨Practice Your Communication Skills
Since exceptional communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video to record yourself, so you can refine your delivery.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in the Account Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
