At a Glance
- Tasks: Deliver exceptional customer service and manage a diverse portfolio of clients.
- Company: Join a well-established and growing business in a collaborative team.
- Benefits: Enjoy hybrid working, bonus schemes, and 33 days holiday.
- Other info: Great training opportunities and a supportive work culture.
- Why this job: Build long-term relationships and support sales growth in a fast-paced environment.
- Qualifications: Experience in customer service or account management with strong communication skills.
The predicted salary is between 30000 - 30000 £ per year.
Location: Stevenage
Salary: £30,000
Job Type: Full Time, Permanent
About our client
Our client is a well-established and growing business looking to recruit a proactive and commercially minded Account Manager to join their collaborative team in Stevenage. This role will focus on delivering exceptional customer service, supporting sales growth, and building long-term client relationships within a fast-paced environment.
Benefits
- Hybrid working 2 days from home
- Monday Thursday 9am 5pm
- Friday 9am 4pm
- Bonus scheme
- Enhanced pension and life assurance
- 33 days holiday including Bank Holidays
- Option to purchase additional holiday
- Employee discounts and wellbeing support
- Cycle to Work scheme
- Training and development opportunities
Responsibilities
- Deliver exceptional customer service and manage a broad customer portfolio
- Build strong relationships with customers and provide ongoing account support
- Manage customer queries, quotations, orders, and complaints through to resolution
- Work closely with external sales teams to provide a seamless customer experience
- Monitor customer orders, stock levels, and delivery schedules to ensure continuity of supply
- Communicate proactively with customers regarding updates, delays, or supply issues
- Support onboarding and implementation of new business accounts
- Identify opportunities for upselling and cross-selling products and services
- Support sales growth through outbound calls and account development activities
- Attend customer meetings independently or alongside external sales colleagues
- Analyse account margins and identify opportunities to improve profitability
- Maintain accurate customer records, reporting, and internal systems
- Liaise with internal departments to ensure customer requirements are met
Qualifications
- Previous experience within customer service, account management, or sales support
- Strong communication skills both written and verbal
- Commercially aware with a proactive and growth-focused mindset
- Excellent attention to detail and organisational skills
- Ability to build strong working relationships internally and externally
- Comfortable managing multiple priorities in a fast-paced environment
- Confident using computer systems and Microsoft Office packages
- Self-motivated, adaptable, and team-oriented approach
- Ability to work under pressure while maintaining high levels of accuracy
Account Manager. Job in Graveley LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and supportive team in Stevenage as an Account Manager, where you will enjoy a hybrid working model, generous holiday allowance, and a comprehensive benefits package including a bonus scheme and enhanced pension. Our client fosters a collaborative work culture that prioritises employee growth through training and development opportunities, making it an excellent employer for those seeking a rewarding career in account management.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager. Job in Graveley LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Account Manager role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they value exceptional customer service. Think of examples from your past experiences that showcase your skills in account management and relationship building.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you stand out. Plus, it’s a great way to show your interest in the company directly. Let’s get you that Account Manager position!
We think you need these skills to ace Account Manager. Job in Graveley LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Account Manager role. Highlight your customer service experience and any sales support roles you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your proactive mindset and how you’ve built strong client relationships in the past. Let us know why you’re excited about this opportunity with us.
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application is clear and concise. We love a well-structured application that reflects your attention to detail and organisational skills.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role and the company.
✨Prepare for Common Questions
Think about the typical questions you might face for an Account Manager position, such as how you handle customer complaints or your approach to building client relationships. Practising your responses can help you articulate your thoughts clearly during the interview.
✨Showcase Your Customer Service Skills
Since this role focuses heavily on delivering exceptional customer service, be ready to share specific examples from your past experiences. Highlight situations where you successfully resolved issues or built strong relationships with clients to demonstrate your capabilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company's growth plans, or how success is measured in the Account Manager role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
