At a Glance
- Tasks: Provide emotional support and guidance via a 24/7 helpline.
- Company: United Cerebral Palsy of Georgia, dedicated to helping individuals in distress.
- Benefits: 25 days holiday, private medical insurance, and access to a 24/7 onsite gym.
- Other info: Join a compassionate team with opportunities for personal growth.
- Why this job: Make a real difference by supporting those in need around the clock.
- Qualifications: Diploma level 4 in Counselling and BACP registration required.
The predicted salary is between 30000 - 40000 £ per year.
United Cerebral Palsy of Georgia is hiring for the position of Helpline Counsellor to provide emotional support and guidance on their 24/7 helpline. The role involves structured telephone and video counselling, aiding individuals in distress and ensuring effective resolutions on calls.
Ideal candidates will have:
- a diploma level 4 in Counselling
- post qualification experience
- be a registered member of BACP or equivalent
The position offers various benefits including:
- 25 days holiday
- private medical insurance
- access to a 24/7 onsite gym
24/7 Helpline Counsellor - Immediate Support & Signposting employer: United Cerebral Palsy of Georgia
United Cerebral Palsy of Georgia is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With benefits such as 25 days of holiday, private medical insurance, and access to a 24/7 onsite gym, employees are encouraged to maintain a healthy work-life balance while making a meaningful impact in the lives of those they support.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land 24/7 Helpline Counsellor - Immediate Support & Signposting
✨Tip Number 1
Make sure you know your stuff! Brush up on your counselling techniques and be ready to discuss how you've helped others in distress. We want to see your passion for supporting people shine through!
✨Tip Number 2
Practice makes perfect! Do some mock interviews with friends or family. This will help you get comfortable talking about your experiences and how they relate to the role of a Helpline Counsellor.
✨Tip Number 3
Show us your empathy! During the interview, share specific examples of how you've provided emotional support in the past. We love hearing about real-life situations where you've made a difference.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team!
We think you need these skills to ace 24/7 Helpline Counsellor - Immediate Support & Signposting
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in counselling. We want to see how your skills align with the role of a Helpline Counsellor, so don’t hold back on showcasing your diploma and any post-qualification experience!
Showcase Your Empathy:In your written application, let us know about your approach to providing emotional support. Share examples of how you've helped individuals in distress before, as this will demonstrate your ability to connect with callers on our 24/7 helpline.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for helping others shines through without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, we can ensure your application is processed smoothly and you’ll be one step closer to joining our amazing team at United Cerebral Palsy of Georgia!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you’re familiar with the principles of counselling and the specific needs of individuals in distress. Brush up on your diploma level 4 knowledge and be ready to discuss how your experience aligns with the role.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. This is crucial for a Helpline Counsellor. Show that you can empathise and respond appropriately to hypothetical scenarios they might present.
✨Showcase Your Qualifications
Be prepared to talk about your BACP membership and any relevant post-qualification experience. Highlight specific examples where you’ve successfully supported individuals in distress, as this will show your capability for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the helpline’s operations and the support systems in place. This shows your genuine interest in the role and helps you understand how you can contribute effectively.
