Manager Designate

Manager Designate

Full-Time 29000 - 35000 £ / year (est.) No working from home possible
United Carpets Group

At a Glance

  • Tasks: Lead a retail team, inspire great customer service, and maximise sales.
  • Company: Join a well-established company with an award-winning team.
  • Benefits: Competitive salary, commission package, and paid expenses.
  • Other info: Flexible hours with opportunities for increased responsibility.
  • Why this job: Grow your career in a dynamic environment where everyone matters.
  • Qualifications: Retail management experience, strong leadership, and sales skills required.

The predicted salary is between 29000 - 35000 £ per year.

  • Salary OTE: 29k-35k – Comprising of Basic, Bonus and Sales Commission
  • Full Time, 40 hours a week including weekends
  • Opportunity for an experienced hands‑on retail manager to grow their career

As a Manager, you’ll lead by example and help inspire your team to provide great customer service.

It’s a varied role that requires excellent leadership and communication skills along with a hands‑on management approach.

You will also be required to maximise sales by developing your team and maintaining excellent store standards.

Why should you apply?

  • The chance to join a well‑established company.
  • To join a fantastic award‑winning team.
  • You’ll discover a rewarding team environment.
  • Chance to join the United Family, where everyone matters
  • Competitive salary and commission package and opened‑ended bonus with no gate.
  • Expenses paid for
  • Main Responsibilities
  • To manage the store team to achieve and exceed sales targets and KPIs as presented by the Company.
  • To achieve the highest possible standard of customer service and provide prompt appropriate responses to customer complaints.
  • Ensure that optimum staff levels are maintained with days off and holiday rotas clearly established.
  • Identify any training needs for the team.
  • Ensure that premises are maintained in good condition and all defects are reported.

Company property and merchandise must be properly cared for, and the store’s environment must be conducive to trade.

  • To maintain sufficient and accurate stock levels and records, together with the highest standards of display and cleanliness.

All ticket, point of sale and graphics must be displayed correctly.

  • To follow and adhere to all of the company’s administration procedures.
  • To ensure that Company security regulations are adhered to.
  • To ensure that all laid down controls and checks are undertaken regularly including stock, outstanding orders and balances, business performance and administration.
  • To ensure that all employees comply with the Business Image as outlined within the store standards document.
  • To ensure the adequate control and administration of fitters’ work schedules, and the appropriate checking of fitting standards of personal presentation and work.

About you

  • Ability to motivate and inspire a team.
  • Dynamic with the ability to use your initiative.
  • Amazing at giving great service, with a positive can‑do approach.
  • A great communicator demonstrates leadership skills.
  • Have great sales skills, and experience in flooring and on sale estimating process.
  • Have a Driving License.

• You thrive on smashing targets and enjoy the rewards this brings!

  • Adept at admin.
  • For any advice or support please contact
  • Job Type: Full-time
  • Retail management and supervisory experience, including responsibility for day‑to‑day store operations and team coordination.
  • Sales and customer service skills, with the ability to build rapport, handle queries and complaints, and support achievement of sales targets.
  • Basic business and financial awareness, including understanding of stock control, cash handling, and store performance metrics.
  • Organizational and problem‑solving skills, with the ability to prioritize tasks, maintain store standards, and make sound decisions under pressure.
  • Strong communication and interpersonal skills, with the ability to coach team members and work effectively with diverse colleagues and customers.
  • Previous experience in flooring, beds, or wider home retail is an advantage, as is experience in a franchised or multi‑site retail environment.
  • Comfortable using point‑of‑sale systems and basic IT tools for reporting and communication.
  • Flexibility to work typical retail hours, including weekends and bank holidays, and readiness to take on increased responsibility over time.
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Manager Designate employer: United Carpets Group

United Carpets Group is an exceptional employer that values hands-on leadership and team development, making it an ideal place for those looking to grow in the retail sector. With a strong focus on outstanding customer service and sales performance, employees benefit from a supportive work culture that encourages personal and professional growth. Located in a vibrant retail environment, the company offers unique opportunities to inspire teams and drive success while enjoying a dynamic and rewarding workplace.

United Carpets Group

Contact Details:

United Carpets Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Manager Designate

Get Your Retail Game On

Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!

Join Retail Networks and Forums

Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like United Carpets Group, so don’t miss out on building those relationships!

Be Ready for Busy Season Opportunities

Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.

Show Off Your Customer Service Skills

Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like United Carpets Group!

We think you need these skills to ace Manager Designate

Leadership Skills
Customer Service Skills
Sales Skills
Team Motivation
Communication Skills
Organizational Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.

Tailor Your CV for Retail:When applying for a full-time role like this one at United Carpets Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.

Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at United Carpets Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!

Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show United Carpets Group that you’re ready to jump in and contribute right away!

How to prepare for a job interview at United Carpets Group

Show Off Your Customer Service Skills

Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!

Familiarity with Point of Sale Systems

Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!

Understand Product Knowledge

Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.

Be Ready for Role-Playing Scenarios

Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!