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- Tasks: Lead a dynamic security team at a high-end London estate, ensuring safety and excellent service.
- Company: Join CIS Security, a multi-award-winning company known for its supportive culture and career growth.
- Benefits: Enjoy a competitive salary, health care plan, discounts, and tailored training opportunities.
- Why this job: Be part of a globally recognised team making a real impact in luxury environments.
- Qualifications: SIA Door Supervisor Licence, 5 years' security experience, and strong leadership skills required.
- Other info: Embrace diversity and thrive in a workplace celebrated for its happiness and inclusivity.
The predicted salary is between 15 - 21 £ per hour.
A diverse and dynamic opportunity has arisen for a Security Supervisor at a newly redeveloped, high-end London estate located just moments from Hyde Park. This impressive destination brings together luxury residential spaces, a world-class hotel, premium retail, office areas, and vibrant public spaces.
Position: Security Supervisor
Location: London (W2)
Salary: £18.03 per hour
Hours: Average 42 hours per week
Shifts: 4 On 4 Off - Days & Nights
Qualifications:
- SIA Door Supervisor Licence
- CCTV Licence
- Minimum 5 years' experience in the security industry and in a customer-facing role
- At least 2 years' supervisory or management experience
- Incident management experience
- Excellent written and verbal communication skills
- Excellent levels of customer service at all times
- Reliable, Responsible and Punctual
- To have a smart appearance befitting the company
- Flexible in the approach to daily duties and additional events when held on site
- Computer literate in Microsoft Word, Outlook and Excel
- Be calm under pressure and confident in dealing with confrontational situations in a calm and professional manner
- Able to work as part of a team as well as on your own
Responsibilities:
- To be responsible for the deployment of the security team to ensure that a satisfactory security presence is maintained on site at all times as required by the Client Representative(s).
- To ensure that all security personnel adhere to their duties and policies and procedures of the site at all times and report any breach of these immediately to the Duty Manager or the Contract Manager.
- To ensure that discipline is maintained on shift at all times including the wearing of full uniform and punctuality of officers.
- To ensure the Handover is checked at the beginning of the shift to ensure all vital details are carried out before their time.
- Establish a thorough understanding of the site specification and monitor the frequencies of all activities ensuring they are current and in line with Client expectations.
- Maintain confidentiality at all times and establish and maintain a good reputation with the client.
- Respond to client communication in a professional and timely manner.
- Identify any training needs for your staff and feedback to your line management.
- Take a proactive approach to increasing the services offered to client.
- Complete appropriate training documentation and records.
- Ensure any changes to site operations are referenced and included within the Assignment Instructions for the site against which all Security Officers should be assessed to ensure their understanding and compliance.
- Set and maintain the highest personal and professional standards as an employee of CIS and adopt a total quality approach to every aspect of your work, colleagues and clients.
- Regularly inspect all administrative, health and safety and quality procedures and ensure you and your team are compliant.
- Ensure that all required risk audits are completed, and any issues escalated to your line management.
- Ensure that a daily Health and Safety Walk is completed, and any issues escalated to your line management and recorded on the client's database.
- To ensure the highest standards of customer care are maintained at all times when dealing with staff, students and visitors to the site.
- Proactively monitor and maintain staff discipline, standards and conduct.
- Monitor the Security Officer's performance, conduct annual appraisals in line with company policy and encourage their personal development.
- Oversee that the contract's officers are all performing to the required standards and take appropriate actions to remedy any shortfalls.
- To keep a proactive outlook and regularly patrol all aspects of the site/s.
- Monitor that patrols are being adequately completed and to the expected frequency.
- Liaise regularly with CIS Managers and senior Supervisors ensuring that they are kept updated on all important aspects.
- Regularly audit site equipment & ensure that site paperwork is correctly maintained.
- Ensure correct deployment of staff.
- Attend all required meetings with the client and your line management in support of the company's aim of consistent quality service delivery.
- Ensure that you complete and submit timesheets/holiday and sickness forms within the given timescales.
- Liaise closely with your Team to ensure that they are aware of the changing requirements of the contract.
- Monitor absence levels on shift and engage with your line management to reduce any ongoing absence issues.
- Take detailed notes of all investigatory/capability actions taken against employees making sure that all such matters are first referred to the Senior Security Supervisor or Account Manager.
- Carry out any reasonable requests made by CIS management.
- To be able to work as part of a team.
- Build a relationship with our main Control Room in order to both understand each other's requirements.
Benefits:
- Health care plan (HSF)
- Perk Box (HSF) - discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailored Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
- And much more!!
A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service. CIS Security is a multi-award-winning company, recently being awarded World's Happiest Workplace in 2025.
At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and values diversity. We welcome applications from all sections of the community. All employment decisions are based on qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.
Security Supervisor - Average 42 hours per week - Days & Nights employer: United Builders Service, Inc.
Contact Detail:
United Builders Service, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Supervisor - Average 42 hours per week - Days & Nights
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Security Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your incident management skills and customer service scenarios. Think of examples from your past experience that showcase your ability to handle confrontational situations calmly and professionally.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've managed teams in the past, maintained discipline, and ensured high standards of service. This is key for a supervisory role, so make sure you highlight these experiences.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Security Supervisor - Average 42 hours per week - Days & Nights
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in security and management. We want to see how your skills align with the role of Security Supervisor, so don’t hold back!
Show Off Your Communication Skills: Since excellent written and verbal communication is key for this role, ensure your application is clear and professional. Use proper grammar and structure to demonstrate your ability to communicate effectively.
Highlight Your Experience: Don’t forget to mention your SIA Door Supervisor Licence and any incident management experience you have. We’re looking for someone with at least 5 years in the security industry, so make that stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at United Builders Service, Inc.
✨Know Your Stuff
Make sure you understand the role of a Security Supervisor inside out. Familiarise yourself with the responsibilities listed in the job description, especially around incident management and team deployment. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Dress to Impress
Since this role requires a smart appearance, dress professionally for your interview. A polished look not only reflects well on you but also shows that you take the opportunity seriously. Remember, first impressions count!
✨Showcase Your Experience
Be ready to discuss your previous experience in security and management. Prepare specific examples of how you've handled confrontational situations or managed a team effectively. This will demonstrate your capability and reassure them that you can maintain high standards of customer service.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're engaged and eager to learn more about how you can contribute to their success. Plus, it gives you a chance to assess if the company is the right fit for you!
