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- Tasks: Lead a dynamic security team at a bustling shopping centre in Kingston.
- Company: Join CIS Security, a multi-award-winning company known for its commitment to excellence and diversity.
- Benefits: Enjoy perks like healthcare, discounts, tailored uniforms, and career development opportunities.
- Why this job: Be part of a vibrant environment while making a real impact on community safety.
- Qualifications: Must have SIA Door Supervisor Licence and 2 years of supervisory experience in security.
- Other info: Flexible hours with a supportive team culture and recognition for long service.
Join to apply for the Security Supervisor role at United Builders Service, Inc.
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Join to apply for the Security Supervisor role at United Builders Service, Inc.
The Supervisor will be responsible for supporting the management team in delivering the smooth and efficient running of the Security Service at an open-air shopping centre in Kingston upon Thames full to the brim with shops, restaurants, cafes and coffee shops. The role is diverse, interesting, busy and vibrant in line with the nature of the destination.
Information
- Position: Security Site Supervisor
- Location: Kingston (KT1)
- Pay Rate: £15.00 per hour
- Hours: 55 hours per week
- Shifts: Monday to Friday
Job Requirements
- SIA Door Supervisor Licence required
- 2 years Team Leader / Supervisor / Manager experience in the security sector is required
- IT and Man Management skills required
- Willingness to learn and work with a team
- Excellent communication both written & verbal and communication skills
- Reliable, Responsible and Punctual
- To have a smart appearance befitting the company
- Flexible in the approach to daily duties and additional events when held on site.
- Computer literate in Microsoft Word, Outlook and Excel
- Be calm under pressure – Have the presence of mind be able to defuse difficult situations
- Able to work as part of a team as well as on your own
- CCTV & First Aid qualifications are desirable
Job Role
- To be responsible for the deployment of the security team to ensure that a satisfactory security presence is maintained on site at all times as required by the Client Representative(s).
- To ensure that all security personnel adhere to their duties and policies and procedures of the site at all times and report any breach of these immediately to the Duty Manager or the Contract Manager.
- To ensure that discipline is maintained on shift at all times including the wearing of full uniform and punctuality of officers.
- To ensure the Handover is checked at the beginning of the shift to ensure all vital details are carried out before their time.
- Establish a thorough understanding of the site specification and monitor the frequencies of all activities ensuring they are current and in line with Client expectations.
- Maintain confidentiality at all times and establish and maintain a good reputation with the client.
- Respond to client communication in a professional and timely manner.
- Identify any training needs for your staff and feedback to your line management.
- Take a proactive approach to increasing the services offered to client.
- Complete appropriate training documentation and records.
- Ensure any changes to site operations are referenced and included within the Assignment Instructions for the site against which all Security Officers should be assessed to ensure their understanding and compliance. All instructions must be signed as having been read and understood. If new duties are not referenced, then this must be brought to your line management\’s attention.
- Set and maintain the highest personal and professional standards as an employee of CIS and adopt a total quality approach to every aspect of your work, colleagues and clients.
- Regularly inspect all administrative, health and safety and quality procedures and ensure you and your team are compliant.
- Ensure that all required risk audits are completed, and any issues escalated to your line management.
- Ensure that a daily Health and Safety Walk is completed, and any issues escalated to your line management and recorded on the client\’s database.
- To ensure the highest standards of customer care are maintained all times when dealing with staff, students and visitors to the site.
- Proactively monitor and maintain staff discipline, standards and conduct.
- Monitor the Security Officer\’s performance, conduct annual appraisals in line with company policy and encourage their personal development
- Oversee that the contract\’s officers are all performing to the required standards and take appropriate actions to remedy any shortfalls.
- To keep a proactive outlook and regular patrol all aspects of the site/s
- Monitor that patrols are being adequately completed and to the expected frequency.
- Liaise regularly with CIS Managers and senior Supervisors ensuring that they are kept updated on all important aspects.
- Regularly audit site equipment & ensure that site paperwork is correctly maintained.
- Ensure correct deployment of staff.
- Attend all required meetings with the client and your line management in support of the company\’s aim of consistent quality service delivery.
- Ensure that you complete and submit timesheets/holiday and sickness forms within the given timescales.
- Liaise closely with your Team to ensure that they are aware of the changing requirements of the contract.
- Monitor absence levels on shift and engage with your line management to reduce any ongoing absence issues
- Take detailed notes of all investigatory/capability actions taken against employees making sure that all such matters are first referred to the Senior Security Supervisor or Account Manager
- Carry out any reasonable requests made by CIS management.
- To be able to work as part of a team
- Build a relationship with our main Control Room in order to both understand each other\’s requirements
Benefits
- Health care plan (HSF)
- Perk Box (HSF) – discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailored Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
- And much more!!
A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service. CIS Security is a multi-award-winning company, recently being awarded World\’s Happiest Workplace in 2025.
At CIS Security Ltd, we do not just accept difference – we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decisions are based on qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.
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Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Part-time
Job function
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Job function
Other, Information Technology, and Management
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Industries
Security Guards and Patrol Services
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Security Supervisor - 55 hours per week - Monday to Friday employer: United Builders Service, Inc.
Contact Detail:
United Builders Service, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Supervisor - 55 hours per week - Monday to Friday
✨Tip Number 1
Familiarise yourself with the specific requirements of the Security Supervisor role, especially the need for an SIA Door Supervisor Licence and experience in a supervisory position. Highlight your relevant experience during any discussions or interviews.
✨Tip Number 2
Demonstrate your IT skills by being prepared to discuss your proficiency in Microsoft Word, Outlook, and Excel. Consider bringing examples of how you've used these tools effectively in previous roles.
✨Tip Number 3
Showcase your ability to handle pressure and defuse difficult situations. Prepare anecdotes from your past experiences that illustrate your calmness under pressure and effective communication skills.
✨Tip Number 4
Network with current or former employees of United Builders Service, Inc. to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach when applying.
We think you need these skills to ace Security Supervisor - 55 hours per week - Monday to Friday
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security supervision and management. Emphasise your SIA Door Supervisor Licence and any specific skills that align with the job description, such as IT proficiency and team leadership.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience in managing teams, your ability to handle pressure, and your commitment to maintaining high standards of security and customer care.
Highlight Relevant Qualifications: If you have additional qualifications like CCTV or First Aid certifications, make sure to mention them. These can set you apart from other candidates and show your commitment to professional development.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at United Builders Service, Inc.
✨Showcase Your Leadership Skills
As a Security Supervisor, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experience where you successfully managed a team, resolved conflicts, or improved team performance.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties outlined in the job description. Be ready to discuss how your skills and experiences align with the responsibilities of maintaining security standards and managing personnel.
✨Demonstrate Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might be asked about how you would handle difficult situations, so prepare to discuss your approach to conflict resolution.
✨Dress Professionally
First impressions matter! Ensure you present yourself in a smart and professional manner, reflecting the standards expected in the security industry. This shows respect for the role and the company.
