Security Supervisor

Overview

CIS Security are delighted to present an exciting opportunity for a Security Supervisor to join our team at one of London\’s most prestigious destinations. This unique site is comprised of three striking buildings connected by a landscaped public realm, offering views and a vibrant atmosphere for businesses, visitors, and the local community. Our team\’s mission is clear: to safeguard the site, ensuring the safety, security, and wellbeing of all visitors, while protecting property, members, and guests against damage or theft in line with established site procedures.

Details

• Position: Security Supervisor
• Location: London (SW1W)
• Pay Rate: £14.75 per hour
• Hours: Average 56 hours per week
• Shifts: 6 On 3 Off – Days & Nights

Requirements

• SIA Door Supervisor Licence required
• Team Leader or Supervisor experience in the corporate sector is required
• IT and man management skills required
• Willingness to learn and work with a team
• Excellent communication both written and verbal
• Reliable, responsible and punctual
• Smart appearance befitting the company
• Flexible in the approach to daily duties and additional events when held on site
• Computer literate in Microsoft Word, Outlook and Excel
• Calm under pressure with the presence of mind to defuse difficult situations
• Able to work as part of a team as well as on your own
• CCTV & First Aid qualifications are desirable

Responsibilities

• Deploy the security team to maintain a satisfactory security presence on site as required by the customer
• Maintain the highest standards of customer care when dealing with staff and visitors
• Ensure all security personnel adhere to duties, policies and procedures and report breaches to the security manager
• Assist the Site Manager in all areas of responsibility and maintain a close working relationship
• Understand the site specification and monitor activities to ensure they are current and in line with customer expectations
• Maintain confidentiality and a good reputation with the customer
• Respond to customer communication in a professional and timely manner
• Supervise the team to ensure officers follow site procedures in line with customer requirements
• Check handover at the beginning of the shift to ensure vital details are carried out
• Make informed decisions under pressure
• Liaise with external authorities and services as required and build relationships with stakeholders
• Maintain the daily occurrence book and complete relevant reports
• Ensure staff wear correct uniform and PPE and are regularly briefed
• Respond to emergencies and incidents including fire and intruder alarms and assist in evacuations where necessary
• Maintain morale and discipline within the team
• Identify training needs for staff and feed back to line management
• Proactively increase the services offered to customers
• Complete appropriate training documentation and records
• Reference and update assignment instructions for site changes; ensure all duties are understood and signed as read
• Set and maintain high personal and professional standards and adopt a total quality approach
• Monitor staff discipline, standards and conduct
• Conduct regular performance monitoring and annual appraisals in line with company policy
• Audit site equipment and maintain site paperwork
• Attend required meetings with the customer and line management to support quality service delivery
• Submit timesheets, holiday and sickness forms within deadlines
• Coordinate with the team on changing contract requirements
• Carry out reasonable requests from CIS management
• Flexible approach to daily duties

Benefits

• Health care plan (HSF)
• Perk Box discounts & offers (HSF)
• Cycle to work scheme
• Tailored site uniform
• First-class training and career development
• Long service and employee recognition awards
• And much more

A globally recognised Security Solutions Specialist delivering service excellence to our Customers, Colleagues, and Communities. CIS Security is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. We have a sense of belonging and togetherness that manifests in operational excellence and world-class customer service. CIS Security is a multi-award-winning company, recently being awarded World\\\’s Happiest Workplace in 2025.

At CIS Security Ltd, we do not just accept difference – we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment decisions are based on qualifications, quality, and business needs.

Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.

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