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For Companies At a Glance
- Tasks: Lead a dynamic security team at a vibrant riverside destination in London.
- Company: Join CIS Security, a multi-award-winning company known for its exceptional service and inclusive culture.
- Benefits: Enjoy perks like healthcare plans, discounts, tailored uniforms, and career development opportunities.
- Why this job: Be part of a supportive team that values diversity and offers exciting challenges every day.
- Qualifications: Must have an SIA Licence and 2 years of supervisory experience; strong communication skills are essential.
- Other info: Complete a FREC3 course for a pay enhancement after training.
Overview
Join to apply for the Security Supervisor role at United Builders Service, Inc. The Supervisor will support the Management Team in delivering the smooth and efficient running of the Security Service at a prestigious riverside destination in the heart of London Bridge. We are seeking high calibre SIA Licensed Security Personnel to join our team. The roles are diverse, busy, and vibrant in line with the nature of the destination.
Position Details
- Position: Security Supervisor
- Location: London Bridge
- Pay Rate: £16.21 per hour
- Hours: Average 56 hours per week
- Shifts: 7 on 3 off, 7 on 4 off (including Days & Nights)
Qualifications
- SIA Licence required
- SIA CCTV is a bonus
- Experience as a Team Leader/Supervisor of at least 2 years
- Experience working in demanding, high-pressure sites
- Clear understanding of and outstanding customer service skills
- Self-motivated, able to work on own initiative, team player, reliable, trustworthy, and able to act as a role model
- Excellent written and interpersonal communication skills
- Experience with Timegate system (advantage)
- Ability to think and act quickly in emergencies or under pressure
- Physically able to perform duties
- Excellent PC skills (Word, Excel, PowerPoint)
- Level 3 management qualification (or willingness to work towards) – IOSH Managing Safety in the Workplace
Key Responsibilities
- Deploy and manage the security team to maintain a satisfactory security presence on site
- Ensure all security personnel adhere to site duties, policies, and procedures; report breaches promptly
- Communicate effectively at all levels and maintain central standards/reporting to the security control room
- Record all incidents; conduct investigations and report findings to a high standard
- Oversee staff standards and training; ensure refresher training every 6 months and fire-awareness training as directed
- Monitor and report on the central training matrix for the wider contract
- Deliver outstanding customer service and assist in operational planning and resource deployment for projects/events
- Respond to incidents and drive resolution to client and management satisfaction
- Identify and drive innovation across the contract; empower the estate team to report defects
- Promote company values and perform other reasonable client/site management requests
Operations
- Report daily to Deputy Operations Managers and ensure effective communication of security delivery
- Liaise with zone supervisors to ensure area coverage and resolve overlaps
- Assist in planning and delivering external events
- Build relationships with retailers and ensure staff are trained in CCTV, Fire, and Security systems
- Manage equipment, report defects, and support incident management as defined by the client
- Ensure non-conformities are registered, actioned, and closed within agreed timeframes
- Maintain staff morale and discipline; ensure safe working conditions
- Monitor and deliver appropriate training per contract requirements
All staff are expected to comply with equal opportunity, occupational safety & health, performance development, customer service, professional presentation, and confidentiality.
Benefits
- Health care plan (HSF)
- Perk Box (HSF) – discounts & offers
- Cycle to work scheme
- Tailored Site Uniform
- First-class training and career development opportunities
- Long service and employee recognition awards
Note: This description reflects the responsibilities and requirements for the Security Supervisor role as advertised. The company is an equal opportunity employer and values diversity.
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Security Supervisor employer: United Builders Service, Inc.
Contact Detail:
United Builders Service, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Supervisor
✨Tip Number 1
Familiarise yourself with the specific requirements of the role, especially the SIA licensing and any additional qualifications like the IOSH Managing Safety. This shows your commitment to the position and helps you stand out.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare for situational questions that assess your ability to handle high-pressure scenarios. Think of examples from your past experience where you successfully managed emergencies or conflicts.
✨Tip Number 4
Demonstrate your customer service skills during the interview. Be ready to discuss how you've gone above and beyond to ensure client satisfaction in previous roles, as this is crucial for the position.
We think you need these skills to ace Security Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in security supervision and customer service. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your leadership skills and ability to work under pressure. Mention specific examples of how you've successfully managed teams or handled emergencies in previous roles.
Highlight Relevant Qualifications: Clearly state your SIA Licence and any additional qualifications, such as the IOSH Managing Safety course. This will show that you are qualified for the role and committed to professional development.
Showcase Communication Skills: Since excellent written and spoken communication is crucial for this role, ensure your application is free of errors and clearly structured. Consider including examples of how you've effectively communicated in past positions.
How to prepare for a job interview at United Builders Service, Inc.
✨Showcase Your Leadership Skills
As a Security Supervisor, you'll need to demonstrate your experience in leading teams. Prepare examples of how you've successfully managed a team in high-pressure situations, ensuring that you highlight your ability to motivate and train staff.
✨Emphasise Customer Service Excellence
Outstanding customer service is crucial in this role. Be ready to discuss specific instances where you've gone above and beyond to ensure customer satisfaction, and how you plan to instil this value in your team.
✨Demonstrate Your Problem-Solving Abilities
The ability to think quickly and act decisively is key in security roles. Prepare to share examples of past incidents where you had to assess a situation and implement a solution effectively, showcasing your critical thinking skills.
✨Familiarise Yourself with Relevant Systems
Knowledge of the Timegate system and other relevant technologies is a plus. If you have experience with these systems, be sure to mention it. If not, do some research beforehand to show your willingness to learn and adapt.