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- Tasks: Ensure safety and security in outdoor public areas while providing excellent customer service.
- Company: CIS Security is a leading security provider in England, committed to operational excellence and diversity.
- Benefits: Enjoy healthcare plans, discounts, career development opportunities, and employee recognition awards.
- Why this job: Be part of a dynamic team revitalising Paddington, making a real impact on community safety.
- Qualifications: Must have SIA Door Supervisor License and at least 2 years of security experience.
- Other info: This role involves physical activity and requires strong communication and conflict management skills.
An exciting opportunity has become available for a Public Realm Officer. This position is strictly an outdoor position. It requires individuals with operational excellence, superb customer service, critical thinking skills, and best practices. You will bring and ensure a high-performance culture within your remit and bring a sense of safety to the area. This is an active and visible role requiring individuals with strong character and an ability to think creatively.
The Public Realm Officer is responsible for the safety and security of the external areas of the contract. This includes a Retail area, and the new tube entrance. Public Realm Officers play an integral role in the 24/7 operations of this new public space that\’s destined to completely revive the Paddington area, both above and below ground, with a mix of shops, cafes, restaurants, and bars.
Note: This is a physically demanding role, it is an external patrolling/standing position.
Information:
- Position: Public Realm Officer
- Location: London (W2)
- Pay Rate: £14.50 per hour
- Hours: Average 42 hours per week
- Shifts: 4 on 4 off – Days & Nights
Job Role:
- SIA Door Supervisor License.
- Minimum of 2 years security experience.
- Able to be both diplomatic and robust in their approach with the public and can make decisions and act in accordance with both CIS and the client values.
- Be physically fit and able to patrol on foot, outdoors for the duration of each shift.
- Experience of security risk assessment, physical security planning
- Time management & Organizational skills.
- Excellent personal presentation.
- Excellent verbal & written communication skills, including report writing, and conflict management.
- Basic IT knowledge.
- Flexible in the approach to daily duties and additional events when held on site.
- The ability to work independently and as part of a team.
- Have a calm personality capable of controlling difficult situations.
- Be confident you are able to undertake 100% of all specific duties.
- Be able to provide all the documentation and vetting information?requested.
Job Responsibilities:
- Liaise and maintain good customer service relationships with site staff, visitors, customers, members of the public and senior security management team.
- To manage an effective working relationship with all, whilst representing the site and CIS-Security.
- Detect, Disrupt & Deter offenders and take appropriate enforcement action where required.
- Work in partnership with Local Service providers: Police, Intelligence Units, Crime Reduction and Community Safety Partnerships.
- Provide a reduction in the fear of crime and improved reassurance through committed public liaison by attending various Council, Police, and public meetings in relation to this role when required.
- Provide education and awareness-based patrols in the publicly accessible domain, to manage ASB, prevent crime and other forms of nuisance on our client\’s defined area.
- Gather information and intelligence for directed and further action against offenders, share information and facilitate cross-sector liaisons.
- Carry out any tasks and report back as directed or instructed by the client.
- Assist in Security investigations into loss, damage or other incidents affecting property, visitors, or staff.
- Conflict resolution and dealing with members of the public in a respectful and mindful manner.
Benefits:
- Health care plan (HSF)
- Perk Box (HSF) – discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailed Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.
At CIS Security Ltd, we do not just accept difference – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.
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Security Officer - Outside - Days & Nights employer: United Builders Service, Inc.
Contact Detail:
United Builders Service, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Outside - Days & Nights
✨Tip Number 1
Familiarise yourself with the specific requirements of the Public Realm Officer role. Understand the importance of customer service and how to effectively manage public interactions, as this will be crucial in your day-to-day responsibilities.
✨Tip Number 2
Highlight any previous experience you have in outdoor security roles or similar positions. Being able to demonstrate your ability to work in physically demanding environments will set you apart from other candidates.
✨Tip Number 3
Showcase your conflict resolution skills during any interviews or discussions. Be prepared to share examples of how you've successfully managed difficult situations in the past, as this is a key aspect of the role.
✨Tip Number 4
Network with professionals in the security industry, especially those who have experience in public realm roles. This can provide you with valuable insights and potentially lead to referrals that could enhance your application.
We think you need these skills to ace Security Officer - Outside - Days & Nights
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant security experience, particularly in outdoor roles. Emphasise skills like conflict management, customer service, and physical fitness, as these are crucial for the Public Realm Officer position.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your operational excellence and ability to handle challenging situations, aligning with the job description.
Highlight Relevant Certifications: Ensure you mention your SIA Door Supervisor License prominently in your application. If you have any additional certifications related to security or first aid, include those as well to strengthen your application.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential, provide examples of how you've effectively communicated in previous roles. This could include report writing or managing conflicts with the public.
How to prepare for a job interview at United Builders Service, Inc.
✨Showcase Your Customer Service Skills
As a Public Realm Officer, you'll be interacting with the public regularly. Be prepared to share examples of how you've provided excellent customer service in previous roles, demonstrating your ability to handle various situations diplomatically.
✨Demonstrate Physical Fitness
This role is physically demanding, so it's important to convey your fitness level. Discuss any relevant experiences that showcase your ability to patrol and stand for long periods, as well as your commitment to maintaining a healthy lifestyle.
✨Prepare for Conflict Management Scenarios
Given the nature of the job, you may face challenging situations. Think of specific instances where you've successfully resolved conflicts or managed difficult interactions, and be ready to discuss these during the interview.
✨Understand Security Protocols
Familiarise yourself with basic security practices and risk assessment techniques. Being able to discuss your knowledge of security measures and how you would apply them in this role will demonstrate your preparedness and suitability for the position.
