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For Companies At a Glance
- Tasks: Lead security operations and enhance visitor experiences at a cultural institution.
- Company: Join United Builders Service, Inc., a leader in cultural security management.
- Benefits: Enjoy healthcare, discounts, training, and career development opportunities.
- Why this job: Make a real impact on visitor safety while preserving cultural assets.
- Qualifications: Experience in leadership, security operations, and customer service is essential.
- Other info: Diverse and inclusive workplace with a focus on innovation and teamwork.
The predicted salary is between 42000 - 84000 £ per year.
Join to apply for the Security Account Manager role at United Builders Service, Inc.
About The Role
- Job Title: Account Manager
- Location: London, England, United Kingdom
- Salary: £70,000 per annum
- Hours: 40 hours per week
- Roster: Monday to Friday (as per needs of the business)
Key Responsibilities
- Enhance Visitor Experience: Lead efforts to ensure every visitor encounter is positive, informative, and aligned with the Gallery\’s objectives.
- Lead Operational Teams: Supervise front-of-house security staff to maintain high standards of protection, customer service and efficiency.
- Strategic Planning with a Public Focus: Align operations with long-term goals that prioritise access, inclusivity, and public engagement.
- Security and Safety with the Visitor in Mind: Support in developing and implementation of security protocols that protect both people and cultural assets without compromising accessibility.
- Create a teamwork culture of direct reports working closely to lead, motivate and mentor them.
- Ensure the Gallery is always fully resourced with skilled, attentive professionals committed to meeting security needs and delivering excellent service.
- Support emergency response plans that protect people, visitors, and assets—ensuring fast, effective action in cases of theft, vandalism, natural disasters, or public safety incidents, all tailored to the Gallery environment.
- Coordinate with law enforcement, emergency services, and cultural heritage protection agencies as needed.
- Ensure that contract site\’s systems, procedures and practices follow Health and Safety regulations, identifying and reporting any breaches of regulations appropriate.
- Manage portfolio using Timegate system ensuring that all aspects of data operationally are always accurate and relevant.
- Champion a culture of innovation, continuous improvement, and colleague engagement.
Ideal Background
- Leadership experience in cultural institutions, museums, visitor centres, or similar public-facing organisations.
- Background in security operations and customer service management.
- Track record of balancing safety, efficiency, and guest experience in complex environments.
- Tailored Security with a Customer-First Mindset.
- Our top priority is to deliver security solutions that protect cultural assets while maintaining an exceptional visitor experience and ensuring staff feel supported and safe.
- We design site-specific security strategies that reflect the client\’s values and audience expectations.
- Security plans are created in collaboration with key client stakeholders, ensuring their vision for public access and cultural preservation is never compromised.
- Key Customer Benefit: A security approach that enhances, not disrupts, the visitor experience.
Skills And Qualities
- Customer-Centred Leadership: Proven ability to lead teams with a strong focus on visitor satisfaction.
- Strong Communicator: Able to clearly convey policies, resolve visitor concerns, and motivate diverse teams.
- Operational Expertise: Skilled in managing operations, staff scheduling, and public programming logistics. Knowledge of security challenges unique to cultural environments, including artifact protection and visitor safety.
- Security & Risk Awareness: Experience managing physical security in a public-facing setting with sensitivity to the guest experience. Familiar with security technologies appropriate for museums and galleries.
- Collaborative and Inclusive: Committed to creating a welcoming environment for diverse audiences and staff.
Benefits
- Health care plan (HSF)
- Perk Box (HSF) – discounts & offers from cinema tickets to days out
- Cycle to work scheme
- First class training allowing you to develop your skills
- A view for career development
- Recognition awards
- And much more!
EEO Statement
CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment decisions are based on qualifications, quality, and business needs.
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Security Account Manager employer: United Builders Service, Inc.
Contact Detail:
United Builders Service, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the security and cultural sectors. Attend events, join relevant groups on social media, and don’t be shy about reaching out to folks who work at places you admire. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to security and visitor experience, and think about how your background aligns with their goals. We want you to shine, so practice answering common interview questions and come armed with examples of your leadership and customer service skills.
✨Tip Number 3
Showcase your unique skills! When you get the chance to meet potential employers, highlight your experience in balancing safety and guest satisfaction. Share specific examples of how you've led teams or improved visitor experiences in past roles. This will help you stand out as a candidate who truly understands the importance of both security and customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, take that extra step and submit your application directly to us—let’s get you one step closer to landing that Security Account Manager role!
We think you need these skills to ace Security Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in security operations and customer service management. We want to see how your background aligns with the role of Security Account Manager, so don’t hold back on showcasing your relevant skills!
Showcase Your Leadership Skills: Since this role involves leading teams, it’s essential to demonstrate your leadership experience. Share specific examples of how you've motivated and mentored teams in previous roles, especially in public-facing environments like museums or visitor centres.
Communicate Clearly: Your written application should reflect your strong communication skills. Be clear and concise in your writing, and make sure to convey your passion for enhancing visitor experiences while maintaining safety. Remember, we’re looking for someone who can effectively communicate policies and resolve concerns!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, you’ll ensure that your application reaches us promptly and you won’t miss out on any important updates regarding your application status!
How to prepare for a job interview at United Builders Service, Inc.
✨Know Your Security Protocols
Familiarise yourself with the latest security protocols relevant to cultural institutions. Be ready to discuss how you would implement these strategies while ensuring a positive visitor experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Highlight your ability to motivate and mentor staff, especially in high-pressure situations, as this is crucial for the role.
✨Understand the Visitor Experience
Research United Builders Service, Inc. and their approach to visitor engagement. Be prepared to share ideas on how to enhance visitor experiences while maintaining safety and security.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly. During the interview, demonstrate your strong communication skills by addressing potential visitor concerns and explaining security measures effectively.