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- Tasks: Manage the loading bay and ensure smooth operations with a proactive security presence.
- Company: Join CIS Security, a multi-award-winning company known for its supportive culture.
- Benefits: Enjoy competitive pay, health care, discounts, and tailored training opportunities.
- Why this job: Be part of a team that values diversity and offers real career development.
- Qualifications: SIA Licence required; experience in security and customer service is essential.
- Other info: Work in a dynamic environment with recognition awards and a focus on employee well-being.
The predicted salary is between 11 - 16 £ per hour.
We are looking for a proactive Loading Bay Officer to support the management team in ensuring the smooth, efficient operation of the Loading Bay. This role requires excellent written and verbal communication skills, as you will be liaising daily with the client and occupiers FM teams regarding deliveries, contractor access, and activity within this corporate building.
Responsibilities
- To be responsible for the day to day running of the loading bay and deployment of the security team to ensure that a satisfactory security presence is maintained on site.
- To ensure that all security personnel adhere to their duties and policies and procedures of the site at all times and report any breach of these immediately to the Security Manager.
- To ensure that all Deliveries and couriers are dealt with efficiently.
- To ensure that all contractors are booked in and out effectively and maintain communication with the service teams accordingly.
- To ensure the Handover is checked at the beginning of the shift to ensure all vital details are carried out before their time.
- To ensure the highest standards of customer care are maintained at all times.
- To keep a proactive outlook & carry out regular patrols in conjunction with the extended security team.
- Liaise regularly with The Security Managers and Occupiers service teams ensuring that they are kept updated on all important aspects.
- Carry out any reasonable requests made by CIS management.
Qualifications
- SIA Licence required.
- Experience as a Loading Bay Officer/Lead Officer/Team Leader/Supervisor is required.
- A working knowledge or an interest in the customer service environment.
- Excellent levels of customer service at all times as well as communication both written & verbal.
- Reliable, Responsible and Punctual.
- To have a smart appearance befitting the company.
- Flexible in the approach to daily duties and additional events when held on site.
- Computer literate in Microsoft Word, Outlook, and Excel.
- Be calm & confident under pressure in dealing with confrontational situations in a professional manner.
- Must be able to demonstrate a professional and proactive approach towards Security and have an attention to detail.
- Excellent time management & task prioritisation skills.
- Must have experience in working within a team as well as on your own and have the ability to operate in a pressurised environment.
Job Details
- Position: Loading Bay Officer
- Location: London (EC3N)
- Pay Rate: £13.85 per hour
- Hours: 60 hours per week
- Shifts: Monday to Friday - 0700 to 1900
Benefits
- Health care plan (HSF)
- Perk Box (HSF) - discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailored Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
- And much more!
CIS Security is a globally recognised Security Solutions Specialist delivering service excellence to our Customers, Colleagues, and Communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service. CIS Security is a multi-award-winning company, recently being awarded World’s Happiest Workplace in 2025.
At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and values diversity. We welcome applications from all sections of the community. All employment decisions are based on qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.
Relief Security Officer employer: United Builders Service, Inc.
Contact Detail:
United Builders Service, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Officer
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on CIS Security. Check out their website and social media to understand their values and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with various teams, it’s crucial to demonstrate your excellent verbal and written communication abilities. Try role-playing common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Show off your proactive attitude! During the interview, share examples of how you've taken initiative in past roles. Whether it’s improving processes or handling difficult situations, highlighting your proactive approach will resonate well with the hiring team.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the CIS Security site. This not only streamlines the process but also shows your commitment to joining their team. Plus, it’s a great way to stay updated on any new opportunities!
We think you need these skills to ace Relief Security Officer
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role requires excellent written and verbal communication, make sure your application reflects that. Use clear, concise language and don’t shy away from showcasing any relevant experience you have in customer service or liaising with teams.
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Highlight your experience as a Loading Bay Officer or in similar roles, and mention how your skills align with what we’re looking for at CIS Security.
Be Professional and Proactive: We love candidates who demonstrate a proactive approach. In your application, share examples of how you've handled challenging situations or maintained high standards of customer care in the past. This will show us you’re the right fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at CIS Security.
How to prepare for a job interview at United Builders Service, Inc.
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Loading Bay Officer. Familiarise yourself with the daily tasks, such as managing deliveries and liaising with teams. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role requires excellent written and verbal communication, prepare examples of how you've effectively communicated in previous positions. Think about times when you had to deal with clients or team members, especially in high-pressure situations, and be ready to share those stories.
✨Demonstrate Proactivity
CIS Security values a proactive approach, so come prepared with examples of how you've taken initiative in past roles. Whether it’s improving processes or handling unexpected challenges, showing that you can think on your feet will set you apart from other candidates.
✨Dress the Part
First impressions matter! Make sure you dress smartly for the interview, reflecting the professional appearance expected in the security industry. A polished look not only shows respect for the interviewers but also demonstrates your understanding of the company culture.
