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- Tasks: Manage the loading bay operations and ensure smooth deliveries and security presence.
- Company: Join CIS Security, a multi-award-winning company with a focus on excellence.
- Benefits: Enjoy a competitive pay rate, healthcare plan, and career development opportunities.
- Why this job: Be part of a dynamic team in a role that makes a real difference every day.
- Qualifications: SIA Licence required; experience in security or customer service is a plus.
- Other info: Work in a supportive environment that values diversity and offers recognition for your hard work.
The predicted salary is between 11 - 16 £ per hour.
We're looking for a proactive Loading Bay Officer to support the management team in ensuring the smooth, efficient operation of the Loading Bay. This role requires excellent written and verbal communication skills, as you'll be liaising daily with the client and occupiers FM teams regarding deliveries, contractor access, and activity within this corporate building.
Responsibilities
- To be responsible for the day to day running of the loading bay and deployment of the security team to ensure that a satisfactory security presence is maintained on site.
- To ensure that all security personnel adhere to their duties and policies and procedures of the site at all times and report any breach of these immediately to the Security Manager.
- To ensure that all Deliveries and couriers are dealt with efficiently.
- To ensure that all contractors are booked in and out effectively and maintain communication with the service teams accordingly.
- To ensure the Handover is checked at the beginning of the shift to ensure all vital details are carried out before their time.
- To ensure the highest standards of customer care are maintained at all times.
- To keep a proactive outlook & carry out regular patrols in conjunction with the extended security team.
- Liaise regularly with The Security Managers and Occupiers service teams ensuring that they are kept updated on all important aspects.
- Carry out any reasonable requests made by CIS management.
- To be able to work as part of a team.
Qualifications
- SIA Licence required.
- Experience as a Loading Bay Officer/Lead Officer/Team Leader/Supervisor is required.
- A working knowledge or an interest in the customer service environment.
- Excellent levels of customer service at all times as well as communication both written & verbal.
- Reliable, Responsible and Punctual.
- To have a smart appearance befitting the company.
- Flexible in the approach to daily duties and additional events when held on site.
- Computer literate in Microsoft Word, Outlook, and Excel.
- Be calm & confident under pressure in dealing with confrontational situations in a professional manner.
- Must be able to demonstrate a professional and proactive approach towards Security and have an attention to detail and be proactive.
- Excellent time management & task prioritisation skills.
- Must have experience in working within a team as well as on your own and have the ability to operate in a pressurised environment.
Job Details
- Position: Loading Bay Officer
- Location: London (EC3N)
- Pay Rate: £13.85 per hour
- Hours: 60 hours per week
- Shifts: Monday to Friday - 0700 to 1900
Benefits
- Health care plan (HSF)
- Perk Box (HSF) - discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailored Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
- And much more!!
CIS Security is a globally recognised Security Solutions Specialist delivering service excellence to our Customers, Colleagues, and Communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service. CIS Security is a multi-award-winning company, recently being awarded World's Happiest Workplace in 2025. At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and values diversity. We welcome applications from all sections of the community. All employment decisions are based on qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.
Loading Bay Officer - 60 hours per week - Monday to Friday employer: United Builders Service, Inc.
Contact Detail:
United Builders Service, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loading Bay Officer - 60 hours per week - Monday to Friday
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on CIS Security. Check out their website and social media to understand their values and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with various teams, it’s crucial to demonstrate your verbal and written communication prowess. Try role-playing common scenarios you might face as a Loading Bay Officer with a friend or family member to build your confidence.
✨Tip Number 3
Show off your proactive attitude! During interviews, share examples of how you've taken initiative in past roles. Whether it’s improving processes or handling difficult situations, highlighting your proactive nature will resonate well with the hiring team at CIS Security.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can set you apart from other candidates and shows your enthusiasm for the position. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Loading Bay Officer - 60 hours per week - Monday to Friday
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role requires excellent written and verbal communication, make sure your application reflects that. Use clear, concise language and don’t shy away from showcasing any relevant experience you have in customer service or liaising with teams.
Tailor Your Application: We want to see how you fit into the Loading Bay Officer role specifically. Highlight your experience related to managing deliveries, contractor access, and security protocols. The more tailored your application, the better!
Be Professional and Proactive: Your application should demonstrate a proactive approach. Mention any instances where you've taken initiative in previous roles, especially in high-pressure situations. This will show us you're ready for the challenges of the job.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for the role. Plus, it’s super easy!
How to prepare for a job interview at United Builders Service, Inc.
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Loading Bay Officer. Familiarise yourself with the daily operations, communication protocols, and security procedures mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves liaising with various teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will demonstrate your ability to maintain excellent customer service and teamwork.
✨Demonstrate Proactivity
The job requires a proactive approach, so think of instances where you've taken initiative in previous positions. Be ready to discuss how you’ve identified issues before they became problems and how you ensured smooth operations. This will highlight your suitability for the role.
✨Dress the Part
First impressions matter! Make sure you present yourself smartly and professionally, reflecting the company’s standards. A neat appearance not only shows respect for the interviewers but also aligns with the expectations of the role in a corporate environment.
