Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome visitors and ensure a top-notch experience at our commercial site.
- Company: Join a multi-award winning company known for its positive workplace culture.
- Benefits: Enjoy health care, discounts, tailored uniforms, and career development opportunities.
- Why this job: Be the friendly face of our company and make a real impact on customer experiences.
- Qualifications: SIA licence and experience in high-end customer service required.
- Other info: Flexible shifts with a supportive team environment and recognition for long service.
Front of House Security Officer – United Builders Service, Inc.
A bubbly, welcoming personality is required for this new Front of House Officer position, responsible for ensuring that tenants, customers, and guests receive a first‑class experience when visiting our prominent commercial site opposite Reading Station.
Job Information
- Position: Front of House Officer
- Location: Reading
- Pay Rate: £14.20 per hour
- Hours: 60 hours per week
- Shifts: Monday to Friday – Day shift
Job Requirements
- SIA licence required
- Experience in high‑end corporate front of house or concierge services
- IT literate: basic understanding of access control systems and Microsoft Office
- Familiarity with visitor management systems is an advantage
- Excellent written and verbal communication skills and customer service attitude
- Reliable, responsible, punctual, and professional appearance
- Friendly, courteous, and outgoing character
- Flexible approach to daily duties and additional events on site
- Able to undertake 100% of all specific duties
- Provide all required documentation and vetting information
Job Responsibilities
- Meet and greet visitors, patrol areas, and handle reception duties
- Access control and answer incoming telephone calls
- Conduct emergency procedures and provide warm, 5‑star greetings
- Deliver high‑quality guarding and customer service to users
- Work independently or as part of a team, using initiative and thinking on your feet
- Handle confrontational situations calmly and professionally
- Ensure efficient reception, concierge, or booking desks with required professionalism
- Check guests in and out promptly
- Maintain teamwork across departments and provide solutions where possible
- Keep allocated area clean, organised, and ready for the next shift
- Assist with any other reasonable duties as required
- Stand for extended periods of time as needed
Benefits
- Health care plan (HSF)
- Perk Box (HSF) – discounts & offers from cinema tickets to day out vouchers
- Cycle to work scheme
- Tailored site uniform
- First‑class training for skill development
- Career development opportunities
- Long service and employee recognition awards
- And much more!
EEO Statement
CIS Security Ltd is an equal opportunity employer and welcomes applications from all sections of the community. All employment decisions are based on qualifications, quality, and business needs. We are proud to be a multi‑award winning company, recently recognized as the Worlds Happiest Workplace in 2025.
Application Details
Due to the volume of applications, if we have not contacted you within three weeks of initial contact, you have not been successful on this occasion. Please apply through the official job portal. Referrals increase your chances of interviewing at United Builders Service, Inc. by 2x. For the position based in Reading, England, United Kingdom, the posting was last updated on 1 month ago.
#J-18808-Ljbffr
Front of House Security Officer employer: United Builders Service, Inc.
Contact Detail:
United Builders Service, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Security Officer
✨Tip Number 1
First things first, make sure you know the company inside out. Research United Builders Service, Inc. and their values. When you walk in for that interview, you want to show them you’re not just another candidate – you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your greeting! As a Front of House Security Officer, your first impression is key. Role-play with a friend or family member to nail that bubbly, welcoming personality they’re looking for. Remember, it’s all about making visitors feel at home!
✨Tip Number 3
Show off your communication skills during the interview. Be clear, confident, and friendly. They want someone who can handle calls and greet guests with a smile, so let your personality shine through. Don’t forget to ask questions too – it shows you’re engaged!
✨Tip Number 4
Finally, don’t hesitate to apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you know someone who works there, get them to refer you – it could double your chances of landing that interview!
We think you need these skills to ace Front of House Security Officer
Some tips for your application 🫡
Show Your Personality: Since this role is all about creating a welcoming atmosphere, let your bubbly personality shine through in your application. Use friendly language and share experiences that highlight your customer service skills.
Tailor Your CV: Make sure your CV reflects the specific requirements of the Front of House Security Officer position. Highlight any relevant experience in high-end corporate environments and your familiarity with access control systems.
Be Clear and Concise: When writing your cover letter or application, keep it clear and to the point. Use bullet points if necessary to make it easy for us to see your qualifications and why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our official job portal! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at United Builders Service, Inc.
✨Show Off Your Personality
Since this role requires a bubbly and welcoming personality, make sure to let your true self shine during the interview. Smile, maintain eye contact, and engage with the interviewer to demonstrate your friendly nature.
✨Know Your Stuff
Familiarise yourself with access control systems and visitor management systems, as these are key aspects of the job. Brush up on basic IT skills, especially Microsoft Office, so you can confidently discuss your experience and how it relates to the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about situations where you handled difficult customers or went above and beyond to ensure a positive experience, as this will show you’re a great fit for the Front of House position.
✨Be Professional and Punctual
Arrive on time and dress appropriately for the interview. A professional appearance is crucial for this role, so make sure you look the part. This will not only impress the interviewer but also set the tone for how you’ll represent the company.