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- Tasks: Be the friendly face of security, ensuring safety and excellent customer service.
- Company: Join CIS Security, a trusted name in the industry since 1972, known for operational excellence.
- Benefits: Enjoy healthcare plans, discounts, career development, and recognition awards.
- Why this job: Gain valuable experience in a dynamic environment while making a real impact.
- Qualifications: Must have SIA Licence and at least 1 year of customer service experience.
- Other info: Flexible shifts with a supportive team culture; diversity is celebrated here.
Do you have 5* customer service skills with the ability to provide a friendly and secure corporate security service?
CIS Security have an exciting opportunity available for a Corporate Security Officer who will be an ambassador to represent CIS Security who will demonstrate and deliver high quality guarding and customer service to both our clients and service users. Situated near Fenchurch Street and having been a part of the City Skyline for several decades, this building was recently remodelled to give it new clarity and identity to reposition it as somewhere for legal, media and tech sector occupiers.
Information:
- Position: Corporate Security Officer
- Location: London (EC3R)
- Pay Rate: £14.15 per hour
- Hours: Average 42 hours per week
- Shifts: 4 On 4 Off – Days & Nights
Job Role / Requirements:
- SIA Licence required
- 5* Corporate Security, Concierge or Front of House experience for at least 1 year an advantage
- Ex forces would be an advantage
- Must be flexible and be able to workdays, nights, weekends and have the flexibility to change due to operational needs
- Excellent written and verbal communication skills as well as customer service at all times
- Must have an excellent command of English Language & Good IT Skills
- Reliable, Responsible and Punctual
- A friendly, professional, courteous and outgoing character
- To take pride in your appearance at all times, ensuring immaculate presentation
- Flexible in the approach to daily duties and additional events when held on site.
- First Aid qualification & a CCTV SIA Licence are desirable
About You:
- Able to demonstrate and deliver high quality guarding and customer service to both our clients and service users.
- Able to work in a team as well as on your own and have the ability to be pro-active and think on your feet use initiative
- Be calm under pressure and confident in dealing with confrontational situations in a calm and professional manner
- Physically fit to complete patrols internally and externally and able to stand/walk during shift
- Confident in writing incident and shift reports
- To always portray a friendly, professional and courteous demeanour, using open and appropriate body language.
- To ensure that all visitors and staff are dealt with efficiently, providing an exceptional customer service at all times ensuring that their expectations are met, if not exceeded.
- Have the IT skills and the ability to understand and use varied Access Control and CCTV systems and platforms / integrated systems (Lots of sites use different Systems)
- Have the ability to write emails and reply to emails in the correct manner and speak, very important in Corporate Industry.
- Have the ability to exercise command and control and be an effective communicator to all peer groups and management levels.
- Able to understand Corporate Escalation Process, – Escalate and Disseminate information in a timely manner to the correct personnel in the event or during an emergency or Incident on site.
- The role includes you to conduct opening & closing procedures of a building, patrolling, reception duties, access control, answering incoming telephone calls, Conducting emergency procedures.
- All faults that arise which relate to the security systems or any security exposure is to be reported to the DSM, Property Management team or IT Manager.
- The integrity of the premises is maintained and strict access to the Property Management premises is controlled in accordance with agreed procedures.
- To be familiar with the assignment instructions and any amendments and to undertake all duties in accordance with these instructions.
- To provide a high profile security presence throughout the building at regular and random intervals and identify areas of security risk
- To ensure that high value items such as Laptop computers, mobile phones etc.; that are left unattended, are taken into safe keeping
- To provide early warning of the risk of flood or other damage to the building
- To report on fire safety risks, faulty firefighting equipment and obstructed fire escape routes
- Record-keeping of visitor\’s entry / exit of the building via the Visitors Pass Log.
- Direct couriers to the right place.
- Security to liaise with the Property Management team regarding visitors/clients, security should know beforehand where they are going and who they are here to see.
- Answer the switchboard.
- Monitor exterior of building outside foyer for hostile reconnaissance.
- Keep the front reception desk clean and tidy at all times.
- To have a smart appearance befitting the company
- Be confident you are able to undertake 100% of all specific duties
- Be able to provide all the documentation and vetting information requested
Benefits:
- Health care plan (HSF)
- Perk Box (HSF) – discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailed Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.
At CIS Security Ltd, we do not just accept difference ? we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.
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Corporate Security Officer - Average 42 hours per week - Days & Nights employer: United Builders Service, Inc.
Contact Detail:
United Builders Service, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Security Officer - Average 42 hours per week - Days & Nights
✨Tip Number 1
Make sure to highlight your customer service skills during the interview. Since this role emphasizes 5* customer service, think of specific examples where you went above and beyond for a client or service user.
✨Tip Number 2
Familiarize yourself with common security protocols and procedures. Being able to discuss these confidently will show that you are proactive and prepared for the responsibilities of the Corporate Security Officer role.
✨Tip Number 3
Demonstrate your flexibility and adaptability. Be ready to discuss how you've successfully managed changing situations in previous roles, as this position requires a willingness to work various shifts and adapt to operational needs.
✨Tip Number 4
Prepare to showcase your communication skills. Since effective communication is crucial in this role, practice articulating your thoughts clearly and confidently, especially when discussing how you would handle confrontational situations.
We think you need these skills to ace Corporate Security Officer - Average 42 hours per week - Days & Nights
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize your 5* customer service skills in your application. Provide specific examples of how you've delivered exceptional service in previous roles, especially in security or front-of-house positions.
Showcase Relevant Experience: Detail your experience in corporate security, concierge, or front-of-house roles. If you have an SIA Licence or any relevant qualifications, mention them prominently in your CV and cover letter.
Demonstrate Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure your application is well-written and free of errors. Use clear and professional language to convey your thoughts.
Express Flexibility and Reliability: CIS Security values flexibility and reliability. In your application, highlight your ability to work various shifts, including days, nights, and weekends, and provide examples of how you've been dependable in past roles.
How to prepare for a job interview at United Builders Service, Inc.
✨Showcase Your Customer Service Skills
Make sure to highlight your 5* customer service experience during the interview. Share specific examples of how you've provided exceptional service in previous roles, especially in security or front-of-house positions.
✨Demonstrate Your Communication Abilities
Since excellent written and verbal communication skills are crucial for this role, practice articulating your thoughts clearly. Be prepared to discuss how you handle communication in high-pressure situations or when dealing with confrontational scenarios.
✨Emphasize Your Flexibility and Reliability
CIS Security values flexibility in working hours. Be ready to discuss your availability and willingness to work various shifts, including nights and weekends. Highlight any past experiences where you adapted to changing operational needs.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to think on your feet and handle emergencies. Prepare by thinking through potential scenarios you might face as a Corporate Security Officer and how you would respond effectively.
