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- Tasks: Provide top-notch security and customer service while representing CIS Security.
- Company: CIS Security has been a trusted name in manned guarding since 1972.
- Benefits: Enjoy healthcare plans, discounts, career development, and recognition awards.
- Why this job: Join a diverse team that values professionalism and offers growth opportunities.
- Qualifications: SIA Licence required; experience in security or customer service preferred.
- Other info: Flexible shifts available; must be reliable and presentable.
Do you have 5* customer service skills with the ability to provide a friendly and secure corporate security service? CIS Security have an exciting opportunity available for a Corporate Security Officer who will be an ambassador to represent CIS Security and the customer whilst being presentable and demonstrating the highest standards of professionalism. You will demonstrate and deliver high quality security and customer service to both our customers and service users, providing a holistic customer focused security service.
Information
- Position: Security Response Officer
- Location: Belfast (BT1)
- Pay Rate: £12.88 per hour
- Hours: Average 20 hours per week
- Shifts: Various Shifts - Days, Nights & Weekends
Job Requirements
- SIA Licence required.
- Corporate Security, Concierge or Front of House experience for at least 1 year an advantage.
- Ex forces or police background would be an advantage.
- Excellent written and verbal communication skills as well as customer service at all times.
- Must have an excellent command of English Language & Good IT Skills.
- Reliable, Responsible and Punctual.
- A friendly, professional, courteous, and outgoing character.
- To take pride in your appearance at all times, ensuring immaculate presentation.
- Flexible in the approach to daily duties and additional events when held on site.
- First Aid qualification & a CCTV SIA Licence are desirable.
- Be confident you are able to undertake 100% of all specific duties.
- Be able to provide all the documentation and vetting information requested.
Job Responsibilities
- Able to demonstrate and deliver high quality guarding and customer service to both our customers and service users.
- Able to work in a team as well as on your own and have the ability to be pro-active and think on your feet use initiative.
- Be calm under pressure and confident in dealing with confrontational situations.
- Physically fit to complete patrols internally and externally and able to stand/walk during shift.
- Confident in writing incident and shift reports.
- To always portray a friendly, professional, and courteous demeanour, using open and appropriate body language.
- To ensure that all visitors and staff are dealt with efficiently, providing an exceptional customer service at all times ensuring that their expectations are met, if not exceeded.
- Have the IT skills and the ability to understand and use varied Access Control and CCTV systems and platforms / integrated systems.
- Have the ability to write emails and reply to emails in the correct manner and speak, very important in Corporate Industry.
- Have the ability to exercise command and control and be an effective communicator to all peer groups and management levels.
- Able to understand Corporate Escalation Process, - Escalate and Disseminate information in a timely manner to the correct personnel in the event or during an emergency or Incident on site.
- The role includes you to conduct opening & closing procedures of a building, patrolling, reception duties, access control, answering incoming telephone calls, conducting emergency procedures.
Benefits
- Health care plan (HSF)
- Perk Box (HSF) - discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailed Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.
At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.
Corporate Security Officer employer: United Builders Service, Inc.
Contact Detail:
United Builders Service, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and customer service standards that CIS Security upholds. Understanding their values and mission will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any relevant experience you have in corporate security, concierge, or front of house roles. Be prepared to discuss specific situations where you demonstrated excellent customer service and security skills.
✨Tip Number 3
Showcase your communication skills by practising how you would handle various scenarios that may arise in a corporate security setting. Being able to articulate your thought process clearly can set you apart from other candidates.
✨Tip Number 4
If you have any first aid qualifications or experience with CCTV systems, make sure to mention these during your interactions. These skills are desirable for the role and can demonstrate your commitment to safety and professionalism.
We think you need these skills to ace Corporate Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in corporate security, customer service, and any specific skills mentioned in the job description. Use keywords from the job listing to demonstrate that you meet their requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your ability to handle security responsibilities. Mention your SIA Licence and any relevant experience, such as working in a team or dealing with confrontational situations.
Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure your application is free of errors and clearly conveys your message. Use professional language and structure your writing well.
Highlight Relevant Qualifications: If you have any additional qualifications like First Aid or CCTV SIA Licence, make sure to mention them prominently in your application. This can set you apart from other candidates.
How to prepare for a job interview at United Builders Service, Inc.
✨Showcase Your Customer Service Skills
As a Corporate Security Officer, you'll need to demonstrate exceptional customer service skills. Prepare examples of how you've provided excellent service in previous roles, especially in challenging situations.
✨Dress to Impress
Presentation is key in this role. Make sure you arrive at the interview looking professional and well-groomed, as this reflects your understanding of the importance of appearance in the corporate security environment.
✨Demonstrate Your Communication Skills
Effective communication is crucial for this position. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you've successfully communicated in past roles, particularly in high-pressure situations.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your ability to handle confrontational situations or emergencies. Think through potential scenarios and how you would respond, showcasing your problem-solving and decision-making skills.
