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- Tasks: Be the face of CIS Security, delivering top-notch customer service and security.
- Company: Join CIS Security, a leading provider of manned guarding services since 1972.
- Benefits: Enjoy healthcare plans, discounts, tailored uniforms, and career development opportunities.
- Why this job: Work in a dynamic environment with a focus on teamwork and professional growth.
- Qualifications: SIA Licence required; 2 years security experience and excellent communication skills needed.
- Other info: Flexible shifts with an average of 56 hours per week, including days and nights.
We are looking for a 5* ambassador to represent CIS Security who will demonstrate and deliver high quality guarding and customer service to both our customers and service users. This ambassador will need to be open/strong minded, professional, confident and who is able to work in a team environment. This building welcomes you into a generous reception lounge and central atrium, while above, 265,000 square feet of superior office space is spread over nine beautifully finished floors.
Information:
- Position: Corporate Security Officer
- Location: Paddington, Central London (W2)
- Pay Rate: £13.15 per hour
- Hours: Average 56 hours per week
- Shifts: Days & Nights – 6 on 3 off (Week 1: 6 days, 3 off – Week 2: 3 days, 3 nights, 3 off)
Job Requirements:
- SIA Licence is required
- 5* Hotel, Concierge or Front of House experience for at least 1 year an advantage.
- Security experience required of at least 2 years.
- Excellent written and verbal communication skills as well as customer service at all times.
- Must have an excellent command of English Language & good IT Skills.
- Reliable, Responsible, Attentive, Observant, and Punctual.
- A friendly, professional, courteous, and outgoing character.
- To take pride in your appearance at all times, ensuring immaculate presentation.
- Flexible in the approach to daily duties and additional events when held on site.
- CCTV and First Aid qualification will be ideal.
This position will include patrolling, standing in the reception lobby greeting all who come in, signing visitors in, reception cover, engaging with all using your common sense, assisting access control, loading bay duties, dealing with contractors & couriers, taking part in the evacuation process, experience with fire panel and dealing with emergency situations.
Job Responsibilities:
- Able to demonstrate and deliver high quality guarding and customer service to both our customers and service users.
- Able to work in a team as well as on your own and have the ability to be pro-active and think on your feet use initiative.
- To ensure that all visitors and staff are dealt with efficiently, providing an exceptional customer service at all times ensuring that their expectations are met, if not exceeded.
- Physically fit to complete patrols internally and externally and able to stand/walk during shift.
- To always portray a friendly, professional, and courteous demeanour, using open and appropriate body language.
- Have the IT skills and the ability to understand and use varied Access Control and CCTV systems and platforms.
- Have the ability to exercise command and control and be an effective communicator to all peer groups and management levels.
- Able to understand Corporate Escalation Process, – Escalate and Disseminate information in a timely manner to the correct personnel in the event or during an emergency or Incident on site.
Benefits:
- Health care plan (HSF)
- Perk Box (HSF) – discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailored Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.
At CIS Security Ltd, we do not just accept difference ? we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.
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Corporate Concierge Officer - Average 56 hours per week - Days & Nights employer: United Builders Service, Inc.
Contact Detail:
United Builders Service, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Concierge Officer - Average 56 hours per week - Days & Nights
✨Tip Number 1
Make sure to highlight your customer service experience, especially in a high-end environment like a 5* hotel or concierge. This will show that you understand the level of service expected in this role.
✨Tip Number 2
Demonstrate your ability to work both independently and as part of a team. Share examples from your past roles where you successfully collaborated with others or took initiative on your own.
✨Tip Number 3
Familiarize yourself with common security protocols and emergency procedures. Being able to discuss these confidently during your interview will show that you're prepared for the responsibilities of the role.
✨Tip Number 4
Since the role requires excellent communication skills, practice articulating your thoughts clearly and professionally. This will help you convey your ideas effectively during the interview process.
We think you need these skills to ace Corporate Concierge Officer - Average 56 hours per week - Days & Nights
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your 5* hotel, concierge, or front of house experience in your application. Detail your previous roles and how they relate to the responsibilities of a Corporate Concierge Officer.
Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, provide examples in your application that demonstrate your ability to communicate effectively with customers and team members.
Demonstrate Professionalism: Convey your professional demeanor and attention to detail in your application. Mention your commitment to maintaining an immaculate appearance and how you take pride in your work.
Include Relevant Qualifications: If you have an SIA Licence, CCTV, or First Aid qualifications, be sure to include these in your application. Highlighting these credentials can set you apart from other candidates.
How to prepare for a job interview at United Builders Service, Inc.
✨Showcase Your Customer Service Skills
As a Corporate Concierge Officer, delivering high-quality customer service is crucial. Prepare examples from your past experiences where you went above and beyond to assist customers or resolve issues.
✨Demonstrate Teamwork and Initiative
Highlight your ability to work both independently and as part of a team. Share specific instances where you took the initiative in a challenging situation, showcasing your proactive mindset.
✨Communicate Effectively
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you handle communication in high-pressure situations.
✨Dress Professionally and Be Punctual
First impressions matter! Ensure you present yourself impeccably and arrive on time for your interview. This reflects your understanding of the importance of appearance and punctuality in the security industry.
