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- Tasks: Provide top-notch security and customer service for prestigious clients in a dynamic environment.
- Company: Join a multi-award-winning security company known for its supportive culture.
- Benefits: Enjoy competitive pay, healthcare, discounts, and career development opportunities.
- Why this job: Be part of a team that values diversity and celebrates excellence in service.
- Qualifications: SIA Licence and experience in corporate security or customer service preferred.
- Other info: Flexible shifts available with a focus on professional growth and recognition.
The predicted salary is between 11 - 14 £ per hour.
Do you have 5* customer service skills with the ability to provide a friendly and secure corporate security service for many of our prestigious clients and sites.
Position: 5* Security Corporate Response Officer
Location: Central London
Pay Rate: Site related pay (between £14.85 and £17.52 per hour)
Hours: Average 24-36 hours per week
Shifts: Various Shifts - Days, Nights & Weekends
Job Requirements:
- SIA Licence required
- 5* Corporate Security, Concierge or Front of House experience for at least 1 year an advantage
- Physically fit to complete patrols externally and able to stand/walk for extended periods in all weathers
- Must be flexible and be able to work days, nights, weekends and have the flexibility to change due to operational needs
- Excellent written and verbal communication skills as well as customer service at all times
- Must have an excellent command of English Language & Good IT Skills
- Reliable, Responsible and Punctual
- A friendly, professional, courteous and outgoing character
- To take pride in your appearance at all times, ensuring immaculate presentation
- Flexible in the approach to daily duties and additional events when held on site.
Job Responsibilities:
- Able to demonstrate and deliver high quality guarding and customer service to both our clients and service users.
- Able to work in a team as well as on your own and have the ability to be pro-active and think on your feet use initiative
- To ensure that all visitors and staff are dealt with efficiently, providing an exceptional customer service at all times ensuring that their expectations are met, if not exceeded
- Physically fit to complete patrols internally and externally and able to stand/walk during shift
- To always portray a friendly, professional and courteous demeanour, using open and appropriate body language
- Have the IT skills and the ability to understand and use varied Access Control and CCTV systems and platforms / integrated systems
- Have the ability to write emails and reply to emails in the correct manner and speak, very important in Corporate Industry.
- Have the ability to exercise command and control and be an effective communicator to all peer groups and management levels.
- Able to understand Corporate Escalation Process, - Escalate and Disseminate information in a timely manner to the correct personnel in the event or during an emergency or Incident on site.
- The role includes you to conduct opening & closing procedures of a building, patrolling, reception duties, access control, answering incoming telephone calls, conducting emergency procedures.
Benefits:
- Health care plan (HSF)
- Perk Box (HSF) - discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailored Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
- And much more!!
A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service. CIS Security is a multi-award-winning company, recently being awarded Worlds Happiest Workplace in 2025. At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment decisions are based on qualifications, quality, and business needs. Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.
5* Security Corporate Response Officer employer: United Builders Service, Inc.
Contact Detail:
United Builders Service, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 5* Security Corporate Response Officer
✨Tip Number 1
Get to know the company! Research CIS Security and understand their values and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of scenarios where you can demonstrate your ability to handle difficult situations with a friendly and professional attitude. Role-playing with a friend can be super helpful!
✨Tip Number 3
Be ready to showcase your communication skills! Whether it's through body language or verbal interactions, make sure you come across as approachable and confident. Remember, first impressions count, so practice how you present yourself.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the CIS Security family. Don’t forget to follow up if you haven’t heard back after a couple of weeks!
We think you need these skills to ace 5* Security Corporate Response Officer
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your 5* customer service experience in your application. We want to see how you've gone above and beyond for clients in the past, so share specific examples that showcase your friendly and professional approach.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use proper grammar and spelling, as excellent written communication is key for this role. Remember, we’re looking for someone who can communicate effectively in a corporate environment!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Security Corporate Response Officer role. Mention your SIA licence and any relevant experience that aligns with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at CIS Security!
How to prepare for a job interview at United Builders Service, Inc.
✨Know Your Customer Service Skills
Make sure you can highlight your 5* customer service skills during the interview. Think of specific examples where you've gone above and beyond for clients or customers, as this will show your potential employer that you truly understand the importance of exceptional service.
✨Demonstrate Your Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Share any past experiences where you adapted to changing schedules or worked in various environments, showcasing your ability to handle different situations with ease.
✨Show Off Your Communication Skills
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you effectively communicated with clients or colleagues, especially in high-pressure situations.
✨Dress to Impress
First impressions matter, especially in a corporate security role. Ensure you present yourself immaculately for the interview. This not only reflects your professionalism but also aligns with the company's emphasis on appearance and presentation.