The Role
Unite Students have a fantastic opportunity for an experienced HR / People Services Assistant to join our high-performing People Team in our Bristol office. We`ll consider both full-time and part-time applications.
The HR / People Services Assistant plays a key role in helping us deliver smarter, simpler and more self-serve People processes. The role ensures the smooth running of employee lifecycle activity, supports colleagues with clear information, and helps reduce avoidable contact by keeping our processes accurate, consistent and easy to use.
The role contributes to building manager confidence and accountability through clear, reliable guidance.
What You`ll Be Doing
- Keeping employee lifecycle processing accurate, timely and consistent
- Ensuring pay-related data is right first time, recognising the real impact on colleagues
- Monitoring and managing the shared inbox to reduce back-and-forth, prioritise well, and provide clear answers.
- Creating reference letters and standard contracts, change and leaver letters.
- Supporting line managers to follow people processes correctly so colleagues get answers sooner and without escalation.
- Deliver accurate and timely compliance related processes - specifically DBS and Right to Work checks
- Supporting smooth handoffs of data and processes between People Services, Payroll and People Partnering
- Ensuring filing and data management meets GDPR requirements, helping us stay on point and avoid rework
- Helping reduce easy-to-answer queries through accurate processing, helpful documentation and tidy workflows
- Following streamlined processes consistently so that automation works properly and colleagues get a smoother experience
What We`re Looking for in You
- Confidence using technology and a willingness to learn new systems so we can work smarter and automate more.
- A friendly, calm approach that supports colleagues while encouraging self-serve and manager ownership.
- Accuracy and strong attention to detail to support clean data, reliable workflows and fewer errors.
- The ability to prioritise well so effort goes where it adds real value - the trickier things that genuinely need us
- Clear, simple communication that helps colleagues feel informed and confident.
Room for Everyone
We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.
We are US.
HR Assistant in Bristol employer: Unite
Join a dynamic team at Europe’s leading B2B platform as a Customer Service Representative, where you will thrive in an open and collaborative environment that celebrates individuality. With flexible working options from our modern Cardiff office or remotely, along with access to career growth through our Academy training and unique workation opportunities, we prioritise your professional development and work-life balance. Experience a supportive culture that values your contributions and fosters strong customer relationships, making it an excellent place for meaningful employment.
