The Role
The Customer Accounts team have an exciting oppotunity for a Cash Analyst to join us in our Bristol office. Reporting to the Cash Team Supervisor, the Cash Analyst will deliver a high level of customer service, executing efficient cash processing, bank reconciliation, rent collection and refund processing via a variety of automated and manual processes.
About The Team
The Cash & Customer Accounts team has overall responsibility for collecting, paying and allocating all inbound and outbound cash payments to the correct customer account or account code. The main accountabilities include:
- Customer refunds
- Bank and GL reconciliations
- Payment plans and promises
- Customer account allocations
- Outbound payments including Treasury, AP and Payroll
- Customer account queries
The Team provides process appreciation, training guidance and is a centre of payment and customer account knowledge and expertise for other Unite Functions, Properties and Cities.
What You`ll Be Doing
- Process and review DD and Card collections
- Process and review AUDDIS and ADDACS file transfer
- Allocation of daily direct credits from all Income bank accounts onto customer accounts
- Daily transfers of rents provided by Alder King for commercial and third party receipts
- Produce Card and DD property breakdowns
- Daily transfer of collections from rent collection accounts to individual facility rent accounts via internal account transfers
- Raise journal input for daily transfers
- Chargebacks and DDI investigation and challenge where appropriate
- Enter manual CHAPS and BACS onto Oracle
- Upload bank statements into Oracle cash manager on a daily basis
- Monitoring and identification of sundry receipts & payments into Accounts payable bank accounts ensuring subsequent journaling and matching of items is completed
- Matching bank accounts
- Performing monthly bank reconciliations and weekly review of balances
- Performing control account reconciliations
- Refund processing including credit card, manual refunds and Payit
- Liaise with our relationship banks to identify receipts and trace queried payments
Month End Responsibilities:
- Carry out month-end tasks and cover during periods of absence
- Review a large number of bank transactions and postings to ensure all bank accounts are accurately reflected in Oracle
- Undertake weekly and monthly bank reconciliation processes and ensure that all reconciling items are being investigated and resolved
- Reconcile a number of control accounts, fully investigating any discrepancies across multiple systems
- Support Accounts Receivable month end close process
What We`re Looking for in You
- Studying towards and willing to study towards an accountancy qualification - CIMA /ACCA/AAT
- Understanding and appreciation of a financial processing environment
- Experience of developing and working within tight KPI`s / SLA`s
- A self-starter who can demonstrate initiative, with the ability to prioritise workloads of self and team members
- An ability to communicate at all levels and develop good working relationships
- Ability to organise workload to meet agreed deadlines
- Strong attention to detail
- Strong analytical and problem-solving skills
- Experience of working with ERP solutions
- Excel skills with a good understanding of Look-ups and Pivot tables
ROOM FOR EVERYONE
We`re proud to be an equal opportunities employer and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be yourself, where your voice is heard and where you can truly belong. It is important to us that our people reflect the diversity of our students and the communities we work in. We celebrate being different and work together to be the best we can be.
Cash Analyst in Bristol employer: Unite
Join a dynamic team at Europe’s leading B2B platform as a Customer Service Representative, where you will thrive in an open and collaborative environment that celebrates individuality. With flexible working options from our modern Cardiff office or remotely, along with access to career growth through our Academy training and unique workation opportunities, we prioritise your professional development and work-life balance. Experience a supportive culture that values your contributions and fosters strong customer relationships, making it an excellent place for meaningful employment.
