Facilities Team Member in Aberdeen

PURPOSE OF THE ROLE

Reporting to the Facilities Team Lead, working as part of a team you will be accountable for providing a well maintained, safe, secure, clean, compliant and efficient environment, delivering high quality planned and reactive maintenance, demonstrating CARE (Connect, Act, Respect and Encourage) in everything you do across a number of estates disciplines.

KEY ACCOUNTABILITIES / RESPONSIBILITES

• Be a brand ambassador and always act with positive intent
• Responsible for providing CARE (Connect, Act, Respect and Encourage) in the provision of a world class student experience to our residents and each other
• Responsible for getting to know and actively listening to our students, directing them to available support whenever it is needed
• Accountable for responsiveness and taking appropriate action on receipt of student feedback and any other maintenance requests from across the business, resolving issues either directly or indirectly and making sure a resolution is found or the issue is escalated in the right amount of time
• Responsible for adhering to Unite policies, procedures and specified and trained ways of working at all times
• Accountable for maintaining a safe environment for everyone, the completion and recording of basic monitoring and compliance where trained to do so, and taking appropriate action in case of incident or emergency
• Accountable for keeping a clean, tidy and well-maintained environment and never walking past a mess without doing something about it
• Responsible for understanding our sustainability strategy, why it matters to us and our stakeholders, and actioning any opportunities the role presents to help achieve our sustainability targets
• Undertaking general maintenance work within properties, including but not limited to:-
  • Working with suited locking systems both mechanical and electronic
  • Working with windows and door repairs
  • Assist with fire alarm activations and false alarms
  • Providing Reactive maintenance support (including emergency building works and summer turnaround projects)
  • Fault finding and rectifying
  • Completing PPM planned inspections and rectifying or reporting any remedial works identified to the relevant competent engineer
  • Support as required with PPM activities
  • Responding and attending to maintenance and Health and Safety related calls within the required service level agreements
  • Logging of maintenance issues through the PDA app

KEY SUCCESS MEASURES

• Keep our building and everyone in it safe
• Help to build community and a place where people can relax and be themselves
• Create an environment where students and colleagues want to stay and be successful
• Be proud of where you work and the achievements of yourself, your team and the business
• Ensuring all work is completed within the required standards and SLA set by the business

WHAT WE ARE LOOKING FOR

As a Facilities Team Member, you will show you CARE;

• Be able to Connect with our students and each other. That means being open to diversity, being approachable to everyone and leaving a great first impression so that people leave a conversation feeling good.
• Be Action orientated.That means being observant to everything that s happening around you, taking ownership to make things right and to speaking up and ensure lessons are shared and improvements are made for everyone to benefit.
• Give Respect.That means being open to different cultures and beliefs, being considerate of other people s needs and treating others how they wish to be treated.
• Encourage others. That means being positive and using positive verbal communication and body language, being solutions focussed and coaching others to help them find solutions for themselves, and being supportive,never letting our students feel lost.

And you share our belief in our promises;

• Challenge the Ordinary:We raise the bar in all that we do. Embracing potential and trying new things to lead, innovate and go from good to great.
• Unite as One:We grow and grow as one. Working together and championing our differences to win as a team and create a sense of belonging.
• Lead with Heart:We channel our energy to create a positive impact. Doing what`s right and aligned with our ethics to leave a legacy and support the next generation.
• Stay on Point:We`re committed to moving fast with focus and intent, ensuring safety, alignment, and efficiency in everything we do.

You will benefit by having technical capabilities:

• Basic joinery skills
• Basic plastering, repairing holes in walls etc.
• Basic domestic plumbing skills
• Complete like for like electrical changes including safety isolation and recording of works when complete
• Knowledge of Health and Safety legislation

The other stuff -

• The role will be expected to work an 8 hour shift between 7am and 9pm Monday toSunday. On occasion, the team member may be requested to cover absence or sickness, there may be times you ll need to work alone or be available for call out outside of normal working hours.