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- Tasks: Support union members and manage the membership system in a dynamic office environment.
- Company: Join a leading union with a commitment to diversity and inclusion.
- Benefits: Enjoy 36 days annual leave, wellbeing allowance, and a pension scheme.
- Why this job: Make a difference by supporting members and enhancing their experience.
- Qualifications: Customer service skills and experience with multi-line phone systems required.
- Other info: Part-time role with flexible hours and opportunities for personal growth.
The predicted salary is between 26000 - 39000 £ per year.
Location: This role will be based in Unite's Heathrow office in the London and Eastern Region.
Reports to: Senior Regional Administrator
Salary: Grade 4 £32,574.00 per annum full time pro rata £19,161.18 per annum plus £5,159.00 per annum pro rata £3,034.71 per annum London Allowance (Rising to £34,852.00 per annum full time pro rata £20,501.18 per annum after 12 months in post).
Contract Type: Permanent
Hours: Job Share 20 Hours per week
Working Pattern: 13.00 - 17.00 Monday - Thursday & 12.00 - 16.00 Friday
Benefits: 36 days annual leave, Annual Wellbeing Allowance, Pension Scheme
The purpose of the role is to work with the membership department to assist in all matters relating to support of the members of the union. To also support and manage the membership system.
This role is being advertised internally / externally and colleagues / individuals who can meet the requirements set out are invited to apply. Applications are encouraged from people who are currently under-represented in the workforce; therefore, we actively encourage women, Black people, Asian people, disabled people, and LGBT people to apply.
Interested applicants are invited to apply by clicking on the green Apply Now button. A copy of the Job Description and Person Specification can be found in the documents section. For any queries please email. CVs are not accepted as part of the application.
Unite reserves the right to withdraw this role at any time. Please be advised that the successful candidate may be required to undertake a DBS check as part of their pre-employment checks dependent on the nature of the role.
Key Skills: Multi-line Phone Systems, Customer Service, Computer Skills, QuickBooks, Medical office experience, Office Experience, Calculator, Dental Office Experience, Front Desk Administrative Experience, Medical Receptionist, Phone Etiquette.
ReceptionistAdministrator employer: Unite the union
Contact Detail:
Unite the union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ReceptionistAdministrator
✨Tip Number 1
Get to know the company! Research Unite and understand their values, especially around diversity and inclusion. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone etiquette! Since this role involves multi-line phone systems, make sure you’re comfortable with handling calls smoothly. You could even role-play with a friend to get the hang of it.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Don’t forget to highlight your customer service skills and any relevant experience in your cover letter.
We think you need these skills to ace ReceptionistAdministrator
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read the job description thoroughly. We want to see that you understand the role and how your skills fit in. Highlight any key responsibilities or requirements that resonate with your experience.
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications. Use specific examples from your past experiences that align with the skills mentioned in the job description. Show us why you’re the perfect fit!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure to proofread for any typos or errors.
Apply Through Our Website: Make sure to apply through our website by clicking the green 'Apply Now' button. This helps us keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Unite the union
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist Administrator. Familiarise yourself with the membership department's functions and how you can support them. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As this role involves assisting union members, it's crucial to highlight your customer service experience. Prepare examples of how you've handled difficult situations or provided exceptional service in previous roles. This will demonstrate your ability to manage member interactions effectively.
✨Practice Phone Etiquette
Since you'll be dealing with multi-line phone systems, practice your phone etiquette. Conduct mock calls with a friend to refine your greeting, tone, and clarity. Being articulate and professional over the phone is key to making a great first impression.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team, the membership system, and the company culture. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
